Question about JVC MX-D402T Shelf System

3 Answers

Mx-d402t jvc cd player - trays will not open

CD trays will not open on mx-d402t JVC. Not certain if the discs are jammed inside. It sounds as though it is getting ready to open. It also shows as though it were playing; yet no sound. However, sound comes through the speakers when playing the radio. I checked and it indicates the trays are unlocked. I noticed that there is a letter A with an arrow pointed to the right; do not recall if it was like this before. Also cirular arrows above it showing symbol for tape player. I unplugged it to see if it would go back to its original defaults; yet, it remained the same. Any suggestions.

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers
Re: mx-d402t jvc cd player - trays will not open

Just got one of these at the dump. Two problems quickly jumped out at me:

1. As mentioned above, the CD trays stuttered and clattered but would not open.
2. Volume control is unable to be reduced from the highest level (50).

CD tray table was an easy fix.

After removing the 8 cover screws (6 on the back and 2 on the sides) and the 6 tray mounting screws (two through the back and one in each corner) I unplugged the only electrical connector - it is a simple push in pull out type. Note the way it plugs in before pulling out - it doesn't matter which end which you unplug. I set the entire changing assembly aside (outside the tower) on a speaker - just for height because the cable is fairly short. Then hooked the electrical strip back up and turned the power on to the main unit. After setting the controls to CD and pushing the eject button for tray #1 it only took a gentle nudge of the linkage to allow the entire stack to free up. Cycled through the trays several times and each slip in and out as designed.

The next step is not for the faint of heart. Since something (in this case just some cat hair and normal 10 years of dust) was causing the trays to stick it was decided that the entire unit should be thoroughly cleaned. With most electronic devices as long as there is no power on the component it is perfectly okay to wash the entire unit with hot (really hot) water from your kitchen sink. A soft tooth brush and some liquid detergent help the process. After a good long wash and rinse, gently shake as much excess water from the piece and find a supply of warm flowing air. Set the component in front of the air supply and allow it to dry for a looong looong time. 3-4 hours is good.

Hook it back up, cycle the trays and observe the function, paying special attention to where the moving parts make contact. Then shut it down (or not depending on your confidence in your hands) and apply some WD-40 to a q-tip. Using the swab apply a small (the key word is small - you do not want oil based liquids to get anywhere near the CD reading LED) amount of lubricant to the previously observed bearing points. This procedure is best accomplished as the linkages are moving throughout their entire stroke but be careful to not catch the swab in the moving parts.

Now (while I wait for my C changer to dry out), I will trouble shoot the volume problem. If it is something that can be fixed, I will update this post. Please don't assume that just because something has some years on it that one should "expect" it to fail. Oftentimes it just needssome TLC.

Posted on Nov 24, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers
Re: mx-d402t jvc cd player - trays will not open

The best remedy is to clean the led reading sensor inside the CD deck.
But, how to do? You must be careful to open the case cover to reach the deck


Posted on Nov 24, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: mx-d402t jvc cd player - trays will not open

Its close to 8 years old what do you expect i have one and its trays failed a long time ago

Posted on Sep 16, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

After moving doors willnot open

Koss XJ310 Shelf System Door not open - Questions - Fixya > ... > Koss > Koss XJ310 Shelf System
Question about Bang and Olufsen Audio Shelf Systems ... ...not opening. sign on screen,is flashing door.after pressing select button,sign disappears.door does not open The ... The cd player will not open when you press the open close button.

cd player door opens closes itself Audio Shelf Systems ... > Forum > Tags > cd player door opens closes itself
Get free help, advice & support for popular audio shelf system brands. ... CD player model SA248 the doors opening and closing mechanism does not work. ... flashingdoor.after pressing select button,sign disappears.door does not open The .

JVC MX-K30 CD Shelf System Cd door not open ... - Fixya > ... > JVC > JVC MX-K30 CD Shelf System
Question about Philips Audio Shelf Systems. 1 Answer · CD player door not opening. CD player door not opening when pressing cd open and closing select button ...door.after pressing select button,sign disappears.door does not open The .

How to fix a CD player drawer problem - #1 - YouTube

? 9:21
Apr 27, 2008 - Uploaded by Eric Barr
When CD and DVD players stop working, its usually because of the drawer not opening and/or shutting ...

Jan 05, 2016 | Audio Shelf Systems

1 Answer

Jvc stereo model mx-kc4 cd tray won't open make loud noise

sounds like theres something keeping it jammed in might be one of those pull hard and hope jobs :) good luck

Mar 24, 2012 | JVC MXKC4 360-Watt Compact Component Audio...

1 Answer


Hi .

It's so easy! I hope I can help to You.

For unlock the JVC Cd Disc You only have to put Your Machine in OFF mode and press at the same time the STOP and the EJECT bottoms.
For lock the CD player again You have to do the same process but with the machine in ON Position.

All the best from Spain

Jol Macana

Jun 03, 2011 | JVC UX-GN6 120 Watts Micro Component...

1 Answer

Have a jvc MX-J500. (purchased as a previously owned unit) When a cd is inserted in any of the three trays it just says "no Disc". Radio works as well as the cassette player. System was dusty but appeared...

You could try a CD lens cleaning disc which will clean any dust off the laser lens. But it is possible the laser power can be low if it is an old player. this will stop the discs being read fence the fault No CD as it cant see the disc. This will mean either a new laser assembly or complete CD deck. Try the cleaning disc first and if that does not work take it to a service centre or just use it as a radio cassette in the garage.

Jul 21, 2010 | JVC MX-J700 3-Disc, Triple-Tray CD Changer...

1 Answer

CD player just stopped functioning. Trays won't open.

Check if there is something jammed in your tray.Or it might be the wheels that might have gone unfunctional.
There is a small hole on the tray where you can stick a pin or something small to eject.It might only be once that this problem is happening.So try it.

First, and the best choice really, is to take it in for servicing. Second, is to remove the chassis and try to determine if you've just got a disc that's jammed the mechanism. If so, remove it and replace the chassis and see if operation goes back to normal. If it doesn't then there's a problem with the motor which opens the tray and you'd have to take it in for servicing at that point.

Jul 10, 2009 | JVC MX-D301T Shelf System

1 Answer

Our cd player won't unlock.

try to open that or go to th repair with u check the power box

May 21, 2009 | JVC MX-GT88 CD Shelf System

1 Answer

CD player ate a CD!!

I fixed the same issue by forcibly pulling individual trays to their open position.  I removed the casing to gain better access (tons of screws) but you can probably gain clear access to the shelfs without removing the casing if you have good needlenose plyers.  I found a stuck CD within one of shelfs, wedged WITHIN the moving components of the shelf.  It works perfectly now.  

Aug 01, 2008 | JVC FS-S77 Micro 5 Disc DVD Audio/Video...

2 Answers

JVC Stereo won't open cd tray

Maybe something's jamming it, try fixing the drive, so it comes out.

Mar 16, 2008 | JVC MX-KB30 CD Shelf System

2 Answers

Tray will not open!

press &hold stop then press the eject button.

Nov 04, 2007 | JVC MX-KB30 CD Shelf System

Not finding what you are looking for?
JVC MX-D402T Shelf System Logo

506 people viewed this question

Ask a Question

Usually answered in minutes!

Top JVC Audio Shelf Systems Experts


Level 3 Expert

4502 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

The Knight
The Knight

Level 3 Expert

66352 Answers

Are you a JVC Audio Shelf System Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides