Question about Kenmore 72073 Top Freezer Refrigerator

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Side by side

My freezer works but the ice box is'nt getting cold what is the problem

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We had this problem and as simple as it sounds a friend told me to clean underneath. We pulled the front lower grill and it was a mess. We used a tiny set of suction tools we found at walmart that attach to a small shop vac. These tools are usually used to clean dryer lint. We spent 30 minutes cleaning between all the fins and getting the air flowing properly again under the fridge. We didn't get immediate results but within 1-2 days it was all better and has been every since. Rob

Posted on Jan 04, 2008

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Maytag side by side, freezer working fine, refrigerator not cooling.


If your freezer side is capable of making ice, and that ice is dry and remains so,

the only issue you have is insufficient airflow to the reefer box section from the freezer.

The refrigerator section is 100% reliant upon the frezers side for all of its cold air.

The refer box has no evaportator of its own, There are 2 settings or dials.



One is the temperature thermostat, it actually controls the compresssor motors cycling,

thus the desired ice box temperature as well, it often says 1-10 and off as well, the reamaining setting, the one that cannot turn the compressor motor either off nor on is a damper door controller, that modulates the freezers airflow into the reefers box!This is where the problems occur, when one notices the reefers box is warm, they max both settings,which seems logical , and is for the thermostat dials setting.Where the major counter intuitive reality exists is the flapper dooors setting will say Colder and Warmer!!Colder of course!! right?? No, it actually means and usually does say, Colder Freezer!!not Colder Reefer! so you MAX or RAISE the thermostat, thats ok to do.But maxing or raising the other setting is just starving the reefer box section from sufficient cold air flow to maintain adequate temps.I have gone to hundreds of identical calls, Freezers ok, but Reefers warm! If the freezers making ice and the ice is dry, there is no problem with the refrigeration system, its airflow.when defrost timers or heaters fail the symptoms may be as yours, however the freezer will slowly warm in another day or so. But if the freezers making ice for days and never getting wet theres an airflow issue period, you may need to remove the back wall panel in the freeezer to see the coils condition , is it iced up or blocking airflow with icing/ is the ducting open between the freezer and reefer boxes?setting both dials to the midway setting should work fine. the condenser coils may be dirty/dusty too, is the cardboard backing still in place on back? it needs to be there intact.

is there product inside the reefer box? if not add 3 gallons of water.

?

Dec 27, 2010 | Maytag MSD2355HES Side by Side...

1 Answer

All of a sudden, my refrigerator doesn't keep anything cold like it used to but the freezer still works. We have cleaned underneath but it still doesn't keep anything cold. What could be the problem?


Look for signs of frost on the back side. You probably have a defrost problem of it could be a drain problem.
Your ice box cold air originates in the freezer. A fan pushes down the cold air into the fresh food section. If their are too many items in the freezer the air can be blocked to the fresh food section. If the drain stops up sometimes a puddle forms a slab of ice between the freezer and the bottom. I ave an apartment maintenence man's guide to these ice box's for you HERE. It feature 4 differnt styles of whirlpool ice box's in your size.


If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

May 25, 2010 | Whirlpool (ET8FTEXSQ) Top Freezer...

1 Answer

Ice maker has stopped working and auto defrost does;nt seem to be 100%


Hi,

Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

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May 20, 2010 | Samsung RS2630SH Side by Side Refrigerator

2 Answers

Fridge wont get cold


DEFROST HEATERS2_bing.gif IN THE FREEZER. IF THERE IS FROST ON THE BACK WALL INSIDE THE OF THE FREEZER SECTION. YOU THEN HAVE A DEFROST PROBLEM. REMOVE THAT PANEL AND DEFROST WITH HAIR DRYER. THIS FROST IS BLOCKING THE AIR FLOW TO THE REF. SIDE. AFTER THIS IT WILL WORK FOR 10-21 DAYS WITH OUT REPLACING A PART. THERE IS A BROWN AND ORANGE WIRE TO THE DEFROST SAFTY THERMOST. THE CONNECTOR ON THAT BROWN WIRE MAY HAVE FROZE APART. THE DEFROST SAFETY THERMOSTAT MAY HAVE FAILED. OR CONTROL BOARD MAY HAVE FAILED. BEHIND THE KICK PLATE IN A BAG ATTACHED TO THE BOTTOM OF YOUR REF. CABINET IS A TECH SHEET ON HOW TO FORCE A DEFROST TO CHECK THE SYSTEM.

Apr 25, 2010 | Maytag MFD2560HES Bottom Freezer French...

2 Answers

Maytag refrigerator isn't cold.


if freezer is working and ice mker is working . and fan / then only other is the damper in top center is not working . very common . mm

Apr 18, 2010 | Maytag MFD2560HES Bottom Freezer French...

1 Answer

Freezer is cold but not keeping icecream frozen.


If, the fresh food section is 34- 38 degrees, then the freezer should be cold enough to keep ice cream solid. All of the cooling capability comes from the freezer section. I, personally, would not waste time or money on a ten year old box. Ten years ago it cost $1000, so, the outlay is $100 per year. Dump the old refrigerator and get a new one.

Aug 27, 2009 | Refrigerators

1 Answer

I have a Whirlpool Gold Conquest Mod# GS6shexnt00 side-by-side. About 18 months after buying it the refrigerator section stopped getting cold but the freezer section still worked even though it had iced...


Yes, the difusser door is not allowing cold air to enter the fridge section, a fridge freezer is actually just a freezer, some of the cold air is drawn off from the freezer to chill the fridge protion, if the door is stuck, broken no cold air is getting to the fridge section

Aug 22, 2009 | Refrigerators

1 Answer

Refridgerator not cooling


I always look underneith the ice box to see if cobwebs and dust buildup is clogging the fins and condenser motor. Clean that up all nice and she might work a little better. Look for frost on the back of the freezer, that indicates a bad heater. Listen for the fan motor in the freezer section. If it quits the cold air cannot get into the fresh food section. Check the damper (if applicable) to see if it is opening and allowing cold air from the freezer to get to the fresh food compartment. Look for to many food items in the freezer section blocking the cold air. If she needed freon you would fell absolutely no heat on the conderser coils below the ice box. MORE

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Mar 01, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

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