Question about Microsoft Xbox 360 Console

2 Answers

Can Hear 360 but can see game

My 360 works fine except I can't see the game. You can hear everything but can't see anything, the screen is all black. Please Help! Is it the TV(from the 1980s? if so how come it worked earlier and now it just quit???)? or maybe the game?(halo 3) or is the cable?(don't know what it's called)

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Can Hear 360 but can see game

I tried all of the above,Got new AV cord and tried different tv's.Its my system.,and the bad thing my warranty just finished 4 days ago.I tried what alot of people been doing .The towel trick,it worked but still have the same problem after a few games.

Posted on Jan 09, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 85 Answers
Re: Can Hear 360 but can see game

The first thing i would check would be the setting on the AV cable if for some reason it got switched to HDTV then it will not work on that tv.

If this doesnt fix your problem try swapping your cable with one that you know works.

The final step is if all those fail you may need to contact MS and let them know that your System needs repair and then describe to them that you have sound and no video they will refer you to the two things that i have suggested above. Hope this helps

Posted on Jan 08, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Hi my problem is at first my xbox 360 went on fine then after 10 mins the screen started going fuzzy so i turned it off then back on was working fine for about half an hour then the screen started going...

If you hear sound but no picture then your graphic chip has got separated from your motherboard, this is not a simple fix. receommend you to look for a local repair shop that can handle game console repairs or send it to


Sep 11, 2011 | Microsoft Xbox® 360 Core System Console

1 Answer

Everything works fine with my new ear force x11 except I can't hear any chat. Connection seems fine, settings in XBOX is set for headphones (have tried all three settings), I can hear myself through...

Try recording a message to someone, except just play it back to yourself to see what you hear.
Why don't you contact Turtlebeach directly? Go to and click on "Support".

Sep 07, 2010 | Video Game Consoles

2 Answers

I can hear sound but i cant see anything

You're problem is most likely caused by melted heat sink compound (found on eBay shipping to Canada included for 3$) thats what happened to mine, so ship it back if its on its warranty if not, check it open and watch a vidio HOW on you tube.

Oct 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Black wii screen but can hear it

Your cables still could be going bad, even though everything else is fine I would go to a gamestop and buy a used cable and see if that works or go buy a brand new one.

Sep 03, 2009 | Nintendo Wii Console

1 Answer

Same kinda thing

that would be your graphic card replace it and your xbox will work like new

Jul 13, 2009 | Microsoft Xbox 360 Console

1 Answer

Cant see anything

It willl need to be serviced. We can fix this for you. We are listed on this site for repairs.

Feb 26, 2009 | Microsoft Xbox 360 Console

1 Answer

No screen on the Xbox 360

right do the towel trick it works. wrap the 360 in 2 towels and leave it on for 15 mins. then go bk to your xbox un wrap it. put it near a window if possible ( i did and its working fine) due to it being near a window you will get no overheating and its well ventilated.

Dec 14, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 problem

If you can still HEAR sound, but can't see. Check your Audio Video Cable.

It's the colorful one (red, white, yellow) (red, blue green, white, red)

Make sure the connections are secure into the back of the TV as well as the connection to the back of the Xbox 360.

Jul 18, 2008 | Microsoft Xbox 360 Console

9 Answers

Xbox 360 no video but have audio after playing madden

Something to try is just leave the xbox on for an hour, turn off let cool for 5 min. If that doesn't work, it's a difficult solution to recommend but the towel trick' does work, let it over heat the 360 for about 20 min, then let it cool for 20 more min, and it now works fine, I have a inner cooler now to keep from overheating again.

Jan 03, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

29 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides