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my top loader will not hold water it keeps draning out!!
Problem for Maytag Neptune FAV6800AW Top Load Washer
Not draining completely
Solution #1
posted on Nov 04, 2009
Clutch Fix
Hello surfsmitty68 ,
A couple of questions;
Is the machine failing to spin with error codes such as dc or UC? If not are there any error codes to the LED console display on spin cycle failure? If there is a blockage in the drain pump/drain line you would fail with a ND error code.
Do you want to DIY the repair once we get going or do you want to call in a repair service? See this post Clutch Fix to see what is involved to re-lube/replace the clutch in the FAV6800AW or FAV9800AW TL. If you or someone has basic mech. skill sets you can do this it’s just a tight work area. But let’s get some feedback from you before we commit to a clutch issue.
Here are some handy links; The Service Manual for reference. Sears Parts Direct for reference.
Post back if you have questions or concerns I’m a owner like you. Let me know what I can do to help…. Rich… aka dh1200s.
.
To pump out the excess tub water while failing to complete spin cycle.
I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.
I would also like you to test the Tub Displacement Sensor for proper operation;
You do this test thru the washer lid;
Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.
a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
b. Press the Super Wash key display reads “in”…something like that.
c. Press Delicates the Display will show “UC” (Unbalance Closed).
d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
e. Press Hand Wash.
f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
What are your results?
If you fail this test it would be time to remove the machine front cover check if the TDS sensor has fallen of its mounting position between the Tub and the washer frame.
Hello surfsmitty68 ,
A couple of questions;
Is the machine failing to spin with error codes such as dc or UC? If not are there any error codes to the LED console display on spin cycle failure? If there is a blockage in the drain pump/drain line you would fail with a ND error code.
Do you want to DIY the repair once we get going or do you want to call in a repair service? See this post Clutch Fix to see what is involved to re-lube/replace the clutch in the FAV6800AW or FAV9800AW TL. If you or someone has basic mech. skill sets you can do this it’s just a tight work area. But let’s get some feedback from you before we commit to a clutch issue.
Here are some handy links; The Service Manual for reference. Sears Parts Direct for reference.
Post back if you have questions or concerns I’m a owner like you. Let me know what I can do to help…. Rich… aka dh1200s.
.
Comments:
Nov 04, 2009
- Hey surfsmitty68 ,To pump out the excess tub water while failing to complete spin cycle.
I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.
I would also like you to test the Tub Displacement Sensor for proper operation;
You do this test thru the washer lid;
Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.
a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
b. Press the Super Wash key display reads “in”…something like that.
c. Press Delicates the Display will show “UC” (Unbalance Closed).
d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
e. Press Hand Wash.
f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
What are your results?
If you fail this test it would be time to remove the machine front cover check if the TDS sensor has fallen of its mounting position between the Tub and the washer frame.
Yes
No
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