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Turn the unit off and disconnect from the electrical outlet. 2. Remove the tank from the housing. 3. Unlock the housing from the base by turning the lock knob to the unlocked position. 4. Lift the housing straight up and place to the side. 5. Unlock the wick holder from the base by turning the lock knob to the unlocked position. 6. Remove the wicks from the wick holder. 7. Follow the weekly cleaning instructions. 8. Insert new filters into the wick holder and lock the wick holder back onto the base. 9. Replace the housing onto the base and lock it into place. 10. Fill the tank and place back into housing. 11. Repeat Operating Instructions. It will take about 30 minutes for the humidifier to reach
Try the following test, ( I will resume this is a flow through humidifier)
Spray water directly oin the filter make sure it is saturated. Some water should leak from the bottom. After 10 min measure the Humidity to see if this helped. If there is a higher level of humidity the pbm is that not enough water is saturating the filter. Check the level of the filter & water feed nozzle.
Option 2 is to connect the water feed tube to a Hot water source.