Question about Kodak Digital Science 2500D Path-Through Scanner

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Kodak 2500D error

I'm receiving an error that i am not familiar with on my Kodak 2500D. The error says "U18 Remaind Doc 18400000" if you could give me some guidance with this issue I would be very grateful.

Andrew Briscoe
Doc2-Efile Inc.

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  • Anonymous Apr 21, 2008

    Same U 18 Remaind doc. 1808000

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I have had the same problem. That error represent a document still in the scan path. You will probably find there is no paper in the scanner. I tried this and it works every time. On the top of the scanner there is an access door. You will find this just above the discharge rollers. Open that door and either blow air in the compartment or blow hard using your mouth to clear dust. Close the door. That should resolve the problem. It is my guess that dust collects on sensors and the scanner is tricked into thinking there is paper in the path.

Posted on Feb 18, 2008

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Hikerman is on the right path! U18 codes can be generated by paper in the scanner, but also by anoying paper dust. There are several sensor holes you will see (lower and upper) when you open the scanner transport. There is also the paper exit sensor that Hikerman talks about.

My advice... get some canned air and blow the heck out of every hole you see in the transport path.

Posted on Jul 07, 2008

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Thanks for leading me down this road. I blew the heck out of the scanner, no dice. I then noticed what was actually the page sensor and the one on the bottom (base portion of the scanner), had come unseated and was partially blocked by the metal. I unscrewed the metal plate that covers it and noticed that there were no screws attaching it, but some "bumps" and a flang, I reseated and worked like a charm.

Posted on Oct 22, 2009

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I did the same thing, got canned air and blew the heck out of it, and I was amazed at the small bits of paper and dust that blew out. Thanks for this advice!

Posted on Jun 16, 2010

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Hikerman, you are the man.......!
Thanks for the solution this actually worked very well, and my scanner is up and running fine.....

Thanks for the advice again. ;)

Posted on Apr 14, 2009

  • MyEfact Dec 22, 2010

    This problem is reported a lot because it seems to be unexplained: The scanner is reporting paper in the scanner, yet there is no paper in the scanner, nor is there any dust on a sensor.

    Turns out there is a normally hidden sensor that can get dust and cause this problem. Read more athttp://www.myefact.com/kb/the-u18-180400...

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