At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
The modem works great until the phone rings. The phone interrupts internet service. I am told that the phone and modem/router are on the same frequency.
Re: the modem works great until the phone rings. I am
Check the splitter and make sure your phone is connected to "phone" and internet is connected to "DSL or DATA. our neighbor has the same problem and when i checked the splitter, the phone is connected to "data" port.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
i had the same problem, i ended up removing my one cordless phone that was a 2.4 ghz. and didnt have a problem. my 5.8 ghz cordless phone is still hooked up and doesn't effect it. so i suggest checking you cordless phones
Is your modem a DSL or cable modem?
If it is a DSL modem do you have a DSL filter on each phone line to the phones in your house?
The DSL modem does not need a DSL filter on the phone line.
You may have a bad power supply.
You would be better off picking up a small APC or UPS and have all your computer devices running thru.
It is common that after a power interruption the modem must reset to regain it lost signal
i worked for verizon for two years and I encounter this problem many times,to tell you honestly,its not with you internet connection since if you'll notice,while you are connected to the internet and you make a call or call someone,its interrupted... Obviously,its the phone itslelf,the signal comng from the phone is different from the signal of the internet...thats the reason why you need a modem to convert the signal coming from the phone line to make it work for internet,,,what I suggest is you change the DSL plan from the Dry Loop to the regular dsl with the phone...
I didn't have incoming calls for a year (didn't mind, no telemarketers). But I fixed today.
Check with your home alarm company. Turns out they can download a signal. No, it wasn't the computer's internal modem, it wasn't the phone/cable company or the arris modem.
* If you can connect after disconnecting power and reconnecting, it means there is formation of static charge on modem
* Check whether there is any cordless phone or any other satellite devices next to the modem. If so, move the modem 10 feet away.
* If your modem is placed on carpet, please place it on wooden desk
For guest:
Do you see the power is also interrupted while loosing connection? If so try plugging the modem into different socket. Dont waste money for simple problems.
If this doesnt work, please dont rate me down, if it works, please rate me as fixya!!! lol...
Yes you need to connect to computer to receive and send fax........ Telephone as to connected to dial up modem of the computer if you dont have dial up modem then the faxing wont work.........
About Distinctive Ring Pattern Detection (DRPD)
"Distinctive Ring" is a service provided by some telephone service
providers. Two phone numbers are assigned to one phone line so that
you will hear different ring patterns for incoming phone calls than for
incoming faxes. If you subscribe to this service, follow the
instructions below to program your All-In-One to use it. On the X125:
Press Setup once, then press Menu nine (9) times until DRPD appears on the display. On the X63:
Press Setup once, then press Menu eight (8) times until DRPD appears on the display.
Press Options until you see Learn, and then press Start/Yes.
Dial the phone number that you want to use as a fax number. (Do this from a different phone line, not from the line the fax will be installed on.)
Press Setup.
Press Menu until you see Fax Receive Mode on the display.
Press Options until you see DRPD, and then press Start/Yes. The All-In-One detects the ring pattern and answers all incoming faxes on the second ring.
×