Question about Philips SPC 900NC Webcam

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Deep, garbled, audio on my contact's end

I can see and hear my daughter, she can see me, but my voice is deep, garbled, and incomprehensible to her-thus I have to type everything that I want to say to her---what is wrong? when I record a message, she hears the same thing---Is it my end or hers?--If mine, what do I need to do?

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  • Anonymous Jan 09, 2008

    My philips sound is really bad as well, Just got it a few hours ago, the picture is ok, but I do not know to fix the sound.

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Have you tried recording a message to yourself and playing it back. The reason I ask that is to make sure your audio encoding is working well enough at least for you to understand yourself.
Has the sound always been good on her computer, i.e. any reason to suspect her configuration at all? If not, and assuming she is getting good quality video from you, then the problem may well be in your configuration. Have you tried a different messenging program just to see if that might alliviate the issue. I know from a lot of past experience that different messenging programs can have a major effect on audio especially.
Now my last question, are you both using high speed broadband connections??

Posted on Feb 22, 2008

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1 Answer

Why cant my grand daughter here my voice on skype?


When you do the skype test do you hear your own voice? If so, the problem is not in your microphone. What does your grand daughter see when in Skype she goes to Tools -> Options -> Audio settings?

Oct 13, 2014 | SKYPE Computers & Internet

Tip

No Sound or Garbled Sound on a Nuvi Series GPS


I've seen many posts of "No Sound" or "Garbled Sound" for the Garmin Nuvi Series. This is a common problem with the Nuvi.

In order to troubleshoot this problem, we need to determine if it's a hardware or software issue or a setting issue.

No Sound:

1. Try the obvious. Is your volume setting turned up?

2. Is the sound muted with the mute button?

3. If your Nuvi has a FM transmitter, is it selected to "FM" or "Speaker"? The "FM" setting will mute the internal speaker. Setting it to "Speaker" will send sound to the speaker.

Garbled Sound:

1. Does the sound seem to be better at lower volume settings?

If you still can't hear audio or if the sound is garbled, then we now have to determine if the internal speaker is defective. The easiest way to do this is:

1. Plug a set of headphones into the headphone jack. Now try listening to the sound. Listen for the touchscreen beeps, MP3 audio, voice directions, etc. Try adjusting the volume using the headphones. If you can hear sound through the headphones and it's clear and not garbled, then your internal speaker is defective.

The headphone jack is not only a jack but it's also a switch. When you plug in your headphones, the audio amplifier of your Nuvi is switched from the internal speaker to the headphone jack. When you unplug the headphones, your Nuvi's audio amplifier is reconnected to the internal speaker.

Now, if you can't hear audio through either the internal speaker or the headphone jack, you may have a different problem.

1. The internal audio amplifier (hardware) is defective.
2. There is a software problem. You could try resetting your Nuvi with the reset button or perform a factory reset. The software problem is more likely if you can hear MP3 audio or touch screen beeps but not speech.

The internal speaker has a voice coil. The voice coil is nothing more than a thin piece of long wire, wrapped around a magnet, numerous times. If you can't hear any sound, it is very likely that this coil is "open"; meaning that the wire has broken inside. If the sound is garbled, this is an indication that the speaker is mechanically defective and not reproducing the sound as it should. The speaker has a "diaphram" that moves in and out as it reproduces sound. If the diaphram has been damaged, it can't move in or out like it should and reproduce the sound clearly. There is also a possiblity that the voice coil has shorted windings, meaning that instead of it being a long piece of wire, it's now shorted to its adjacent windings and is electrically shorter now. Again, this can impact the reproduction of sound.

So, why did your speaker go bad?

1. It's possible it was defect in the manufacturing process and failed prematurely.
2. You might have had the volume up too high. I recommend using the lowest volume level possible. High volume levels put greater stress on the diaphram and may overheat the voice coil.
3. A speaker is an electro-mechanical device. It's subject to being damaged if you happen to drop or jar your Nuvi and/or operate it outside of its normal operating parameters.

What's the Next Step?

If your Nuvi is under warranty, I strongly suggest that you contact the manufacturer and tell them what happened. Tell them all of the steps you have gone through to confirm that the speaker is defective. If the warranty is still in effect, they should repair or replace your Nuvi.

If your Nuvi is out of warranty, try calling the manufacturer anyway. You have nothing to lose. Maybe they will replace it anyway.

If you have no sucess with the manufacturer, you will need to take your Nuvi to someone who is qualified in repairing your Nuvi.

I hope this tip has been helpful to you. Feel free to contact me if you have further questions or require further assistance with this problem.

Best wishes,
- Jim
http://www.sharcnet-usa.com

on Oct 01, 2008 | Garmin Nuvi 350 Car GPS Receiver

Tip

No Sound or Garbled Sound on a Garmin Nuvi GPS


I've seen many posts of "No Sound" or "Garbled Sound" for the Garmin Nuvi Series. This is a common problem with the Nuvi.

In order to troubleshoot this problem, we need to determine if it's a hardware or software issue or a setting issue.

No Sound:

1. Try the obvious. Is your volume setting turned up?

2. Is the sound muted with the mute button?

3. If your Nuvi has a FM transmitter, is it selected to "FM" or "Speaker"? The "FM" setting will mute the internal speaker. Setting it to "Speaker" will send sound to the speaker.

Garbled Sound:

1. Does the sound seem to be better at lower volume settings?

If you still can't hear audio or if the sound is garbled, then we now have to determine if the internal speaker is defective. The easiest way to do this is:

1. Plug a set of headphones into the headphone jack. Now try listening to the sound. Listen for the touchscreen beeps, MP3 audio, voice directions, etc. Try adjusting the volume using the headphones. If you can hear sound through the headphones and it's clear and not garbled, then your internal speaker is defective.

The headphone jack is not only a jack but it's also a switch. When you plug in your headphones, the audio amplifier of your Nuvi is switched from the internal speaker to the headphone jack. When you unplug the headphones, your Nuvi's audio amplifier is reconnected to the internal speaker.

Now, if you can't hear audio through either the internal speaker or the headphone jack, you may have a different problem.

1. The internal audio amplifier (hardware) is defective.
2. There is a software problem. You could try resetting your Nuvi with the reset button or perform a factory reset. The software problem is more likely if you can hear MP3 audio or touch screen beeps but not speech.

The internal speaker has a voice coil. The voice coil is nothing more than a thin piece of long wire, wrapped around a magnet, numerous times. If you can't hear any sound, it is very likely that this coil is "open"; meaning that the wire has broken inside. If the sound is garbled, this is an indication that the speaker is mechanically defective and not reproducing the sound as it should. The speaker has a "diaphram" that moves in and out as it reproduces sound. If the diaphram has been damaged, it can't move in or out like it should and reproduce the sound clearly. There is also a possiblity that the voice coil has shorted windings, meaning that instead of it being a long piece of wire, it's now shorted to its adjacent windings and is electrically shorter now. Again, this can impact the reproduction of sound.

So, why did your speaker go bad?

1. It's possible it was defect in the manufacturing process and failed prematurely.
2. You might have had the volume up too high. I recommend using the lowest volume level possible. High volume levels put greater stress on the diaphram and may overheat the voice coil.
3. A speaker is an electro-mechanical device. It's subject to being damaged if you happen to drop or jar your Nuvi and/or operate it outside of its normal operating parameters.

What's the Next Step?

If your Nuvi is under warranty, I strongly suggest that you contact the manufacturer and tell them what happened. Tell them all of the steps you have gone through to confirm that the speaker is defective. If the warranty is still in effect, they should repair or replace your Nuvi.

If your Nuvi is out of warranty, try calling the manufacturer anyway. You have nothing to lose. Maybe they will replace it anyway.

If you have no sucess with the manufacturer, you will need to take your Nuvi to someone who is qualified in repairing your Nuvi.

I hope this tip has been helpful to you. Feel free to contact me if you have further questions or require further assistance with this problem.

Best wishes,
- Jim
http://www.sharcnet-usa.com

on Sep 30, 2008 | Garmin Nuvi 660 GPS Receiver

1 Answer

Voice delay and low picture pixels


The problem is lack of bandwith of the receiving signal from your daughter. The Skype server is located in the UK and all video and audio data signals go to and from the Skype UK server before it goes to you and your daughter. This lack of bandwith causes the video image to break up and a delays in audio just like a weak high definition signals to your digital television.
You can see your own video and hear your own audio from your WEB cam clearly, because the video and audio data does not have to go to the UK and back again, also your satillite connection is probably not as fast as a cable broadband connection. Your daughter may also experiencing the same video and audio problems.
Video data contains a lot more information than the audio data. Therefore there are a couple of things you can do to improve the situation :-
Get your daughter to and possible you as well (if she is also experiencing break up of video and audio), to reduce the video image size from 640X480 to 320X240 resolution.
If the video is still a problem then turn off the video all together and only communicate by audio, this will reduce the amount of data being transmitted and should give you a clear/clean audio.

Dec 08, 2008 | Skype IM

Tip

No Sound Issue on the Garmin Nuvi Series


I've seen many posts of "No Sound" or "Garbled Sound" for the Garmin Nuvi Series. This is a common problem with the Nuvi.

In order to troubleshoot this problem, we need to determine if it's a hardware or software issue or a setting issue.

No Sound:

1. Try the obvious. Is your volume setting turned up?

2. Is the sound muted with the mute button?

3. If your Nuvi has a FM transmitter, is it selected to "FM" or "Speaker"? The "FM" setting will mute the internal speaker. Setting it to "Speaker" will send sound to the speaker.

Garbled Sound:

1. Does the sound seem to be better at lower volume settings?

If you still can't hear audio or if the sound is garbled, then we now have to determine if the internal speaker is defective. The easiest way to do this is:

1. Plug a set of headphones into the headphone jack. Now try listening to the sound. Listen for the touchscreen beeps, MP3 audio, voice directions, etc. Try adjusting the volume using the headphones. If you can hear sound through the headphones and it's clear and not garbled, then your internal speaker is defective.

The headphone jack is not only a jack but it's also a switch. When you plug in your headphones, the audio amplifier of your Nuvi is switched from the internal speaker to the headphone jack. When you unplug the headphones, your Nuvi's audio amplifier is reconnected to the internal speaker.

Now, if you can't hear audio through either the internal speaker or the headphone jack, you may have a different problem.

1. The internal audio amplifier (hardware) is defective.
2. There is a software problem. You could try resetting your Nuvi with the reset button or perform a factory reset. The software problem is more likely if you can hear MP3 audio or touch screen beeps but not speech.

The internal speaker has a voice coil. The voice coil is nothing more than a thin piece of long wire, wrapped around a magnet, numerous times. If you can't hear any sound, it is very likely that this coil is "open"; meaning that the wire has broken inside. If the sound is garbled, this is an indication that the speaker is mechanically defective and not reproducing the sound as it should. The speaker has a "diaphram" that moves in and out as it reproduces sound. If the diaphram has been damaged, it can't move in or out like it should and reproduce the sound clearly. There is also a possiblity that the voice coil has shorted windings, meaning that instead of it being a long piece of wire, it's now shorted to its adjacent windings and is electrically shorter now. Again, this can impact the reproduction of sound.

So, why did your speaker go bad?

1. It's possible it was defect in the manufacturing process and failed prematurely.
2. You might have had the volume up too high. I recommend using the lowest volume level possible. High volume levels put greater stress on the diaphram and may overheat the voice coil.
3. A speaker is an electro-mechanical device. It's subject to being damaged if you happen to drop or jar your Nuvi and/or operate it outside of its normal operating parameters.

What's the Next Step?

If your Nuvi is under warranty, I strongly suggest that you contact the manufacturer and tell them what happened. Tell them all of the steps you have gone through to confirm that the speaker is defective. If the warranty is still in effect, they should repair or replace your Nuvi.

If your Nuvi is out of warranty, try calling the manufacturer anyway. You have nothing to lose. Maybe they will replace it anyway.

If you have no sucess with the manufacturer, you will need to take your Nuvi to someone who is qualified in repairing your Nuvi.

I hope this tip has been helpful to you. Feel free to contact me if you have further questions or require further assistance with this problem.

Best wishes,
- Jim

on Sep 30, 2008 | Garmin nuvi 350 GPS Receiver

1 Answer

Distorted voices


if it sounds garbled it may be due to digital communication. most scanners cannot recieve the digital communication. that is why you hear a garbled inaudible sound from it.

Jun 18, 2008 | Uniden BCD396T Handheld Scanner

1 Answer

Garbled audio


hey there

you dont have problems with your cam and sound drivers, this is due to your internet connection, avoid downloading something while having a conversation in messenger.

if still persists, contact your isp.

hope this helps.... fixya!

Jan 31, 2008 | Microsoft LifeCam VX-1000 Webcam

1 Answer

Garbled audio..


isp issues. you may be downloading something while you are chatting with your sister. upload is fine wherein you see and hear her fine.

try not to download or browse anything that eats up your internet connection while chatting.

hope this helps......fixya!!!

Jan 31, 2008 | Microsoft LifeCam VX-1000 Webcam

1 Answer

Satan's voice


Normal 0 Normal 0 The problem is that you are getting feedback from her speakers. What I suggest that she try and turn down her speaker level and if that helps some and works then use it that way. The other way to cure that problem is to both use headphones and that will eliminate the feedback problem.
Hope this helps. BudHope this helps. Bud


Jan 02, 2008 | Philips SP900N Webcam

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