Question about Epson Stylus Photo R300 InkJet Printer

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Epson stylus r300

When i switch on my printer it comes up with error close cd/dvd guide. The guide is already closed

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Re: epson stylus r300

Hi Chillyslade,

Try this..

Close the CD/DVD guide, then press the font28.gif maintenance button.
If the CD/DVD tray is inserted, remove the CD/DVD tray, then close the CD/DVD guide

Hope this works, kindly let me know by providing your valuable rating.


Posted on Jan 04, 2008

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Re: epson stylus r300

Guide still says open when its closed, ive now half stripped down the printer hoping to find a micro switch or somthing....... so far no good......

Posted on Jan 12, 2008

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R300 error message close cd dvd guide the guide is closed but it will not print

Have you contacted Epson directly? I had a problem with the R200 some time ago and it was down to the tracking of the CD/DVD tray being out of alignment. Due to cost of the printers now it is not worth paying to get them fixed. Lookout for Epson deals where you can trade in your old R300 for a newer model. I still have my R200 still going strong and an RX858.I am sorry I have no firm advice to fix it direct.Mac#

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I keep getting the close the cd/dvd guide

When you flip the main cover up, and flip the CD/DVD tray down, look at the cartridge color guide label (the colored dots). See the LIGHT CYAN dot? Directly across from that dot around underneath the gray cover is supposed to be a little plastic fin. That fin pushes the sensor switch in the CD/DVD tray to let the printer know if it is open or closed. If it breaks off, then the printer always thinks the tray is open. If it's broken off, you will have to either stick a toothpick or something into the switch, or glue a new thin piece of plastic in its place.

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Close the cd/dvd guide

Is there a button for to close the CD/DVD guide? Your Printer stays on CD/DVD printing mode, that's why
Use it. IF NOT Reset the all settings, Check for your userguide Troubleshooting.
Check epson support page for helfull links.

Aug 12, 2009 | Epson Stylus Photo R300 InkJet Printer

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Epson Stylus Photo R300 Inkjet Printer When I try to print on a cd/dvd I line up the arrows hit print but it keeps telling me to close the cd/dvd tray, there is no way it will print with this tray.

The cd/dvd tray door has a small opening on right edge. Inside there is a slide switch. Use a toothpick to see if it is stuck. Check where it closes to the main body. A thin strip protrudes out to mate and close the plastic actuator of the switch. The door may not be closing well enough the actuate the switch. Make sure it is fully closed and retry to print. Also, there will be a small click as you raist the door before it snaps into place. If not, check to see if there may be some debris causing it to not actuate properly.
Good luck,

Feb 21, 2009 | Epson Stylus Photo R300 InkJet Printer

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Epson stylus photo R300 cd/dvd tray not set correctly

I had the same problem. Restarted the printer. Reinstalled the drivers. Scratched my head ... nothing! then I moved the printer away from the wall - problem solved! I can't say that this will work for you but if everything else is working, as it was and still is on mine then it's worth a try.
What I didn't realsie was that the cd tray comes out of the back of the printer when it's checking the alignment. I had inadvertantly pushed the printer back, too close to the wall. Moved it forward slightly and it's fixed.
Hope that solves it for everyone.

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1 Answer

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Printer is broken. The switch on the CD is faulty.

Jun 29, 2008 | Epson Stylus Photo R300 InkJet Printer

2 Answers

Epson 300

It sounds that there is a possible hardware failure concerning CD/DVD guide cover. We can try this to resolved that issue:

1. Turn off the printer.
2. Close & open the CD/DVD guide cover for three times and make sure that the CD/DVD tray is not inserted.
3. Close CD/DVD guide, Turn the printer on. If printer is ready, press the maintenance button.
4. Try printing again.

If the above step wont resolved that issue your printer may need to send to a nearest Epson Authorized Service Center.

--->>> Tirzo

Jun 04, 2008 | Epson Stylus Photo R300 InkJet Printer

2 Answers

Error message

Simply open and close the door.
Look in the LCD is the door indicator off?

Jun 01, 2008 | Epson Stylus Photo R300 InkJet Printer

1 Answer

Remove cd tray

The CD tray is removable and ensure the door is properly closed.
If the error persists then shut the printer down
Remove the software.
Come off line
Disable the Antivirus software
Re install the software following the prompts
Come back if that did not do it

Feb 03, 2008 | Epson Stylus Photo R300 InkJet Printer

2 Answers


If you had to push the tray up hard, it could just be that the sensor is now mis-aligned and not detecting the draw is closed. You can check the voltages from the sensor to determine if the sensor is switching. Get yourself a service manual for the printer (aaprox £3.50/ $7.00) to help you get to the sensor and test it's funtion. Try or

May 04, 2007 | Epson Stylus Photo R300 InkJet Printer

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