log on to www.google.com and type download windows installer 4.5 and then run the downloaded application. then restart the computer and then once it restart, typr service.msc on the run command box or on the search option. then in the services menu find out the print spooler option. then select it and then click on the restart option from the top left corner. then type cmd on the run option and then open the cmd window. then type a command -- net stopspooler and then press enter and then type -- net stratspooler. and then try to print and use the printer.
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