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Remotes won't work

I have an Airwell ducted air conditioning system in my house and until recently the 2 remotes that operate it worked fine. I have changed the batteries and they still didn't work so I tested the remotes in my friend's house as she has the same air conditioner. There my remotes work. Can you tell me what is going on? I have a few items that use remotes but have turned off the ones I bought in the time the a/c remotes stopped working and it doesn't make any difference.

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Re: remotes won't work

There is a reset button in your remote try to reset it then try the remote to your unit. If it wont work then the receiver board is defective.


Posted on Jan 04, 2008

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SOURCE: We have just purchased a universal remote for our

Airwell remote controls (RC) are not coded (so not listed) for universal use.
The only way of using a universal remote control is to learn the new RC by sending the commands piece by piece with a original Airwell RC.

Posted on Aug 10, 2010

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How may I Maximize the Energy Competence of My Ducted AC System?

Deciding on the best capability air conditioning program for the house is simply the very first step in the direction of obtaining the majority of power effectiveness from your program. Even though you did all of the correct computations, bad house padding will certainly pressure the device to operate more difficult and therefore eat much more power. IEE Air Conditioning Installation Sydney

Oct 04, 2014 | Air Conditioners

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Hi, my daughter has just moved in to a property with a mistral mss6.5 system, with no instructions left behind on how to operate it. they replaced the batteries in the remote, but do not know how to reset...

Without being able to see the remote, there are three possible solutions which spring to mind. Firstly, contact the people from whom they bought the property, or place an inquiry through the sales agent. Ask if they have the manual, or if they can explain how the remote functions.

Another possibility is to take the remote into a local store that installs and repairs air conditioners and ask how the remote works. Presumably when she bought the house your daughter was told that the unit was in working order, so if after a sales or service assistant has shown her how to operate it, the air conditioner still won't function, she need to tell the house agent about it.

Finally, she could use the link below to the Mistral website and send them a query and also ask for a manual. I hope this helps!

Aug 21, 2011 | Air Conditioners

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I just installed a new 410 -a central air system.its a 2 1/2 ton unit woth1200 cfm blower. Filter is clean. Supper heat is fine.but unit is not cooling below 62degrees air. And not very much condensate...

I would look for torn flex duct if the ducts run beneath the building (cats often tear
holes in them and it will cause this condition). Or separated ductwork somewhere
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Jun 09, 2011 | Air Conditioners

1 Answer


Depends on alot of conditions. Was the unit sized right for the house. Are the filters clean? Is the charge proper for the refrigerant? A rule of thumb I look for for is about a 20 degree split. Everyone has a temp they look for. Mine is 20. This gives you a good split and enough temperature drop across the coil to dehumidify so it's not "sticky" inside the house. Take the temperature in your house somewhere that is a good average. Then, take the temperature of the air leaving the air conditioning vent. If your house temp is 80 and you have air leaving your vent at 60, you have an OK split. If it's lover, that could be good to a point. If it's lower with little air coming out of the vent, you have a clogged filter, a clogged coil, or to slow of a fan speed. I also found once that the duct work was torn off the HVAC unit in the attic, so it looked like there was little airflow.

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1 Answer

Unit not cooling house below 80 HELP ME PLEASE

It's 98 outside ... that says a lot. The gurgling is an indication that you are getting a lot of water out of the air (dehumidifying). If the unit is sized just right, or just a little too small, it may be working perfectly well.

You don't say where you are, geographically, but much to the US has an air conditioning design temperature of 95 degrees F. That means at 95 degrees, the unit will run continuously. With a 50% outside air relative humidity, it should keep the occupied space at about 75 degrees F. The more humid the air, the more the unit works on dehumidifying and less on cooling.

Give it some time, wait unti the weather breaks and see if it doesn't run just like it used to. If you chose to call a technician, have him/her take temperature readings of the condenser entering and leaving air, the suction line temperature, the liquid line temperature, the inside supply and return air temperature (dry bulb and wet bulb) as well as high and low side refrigerant pressures. Before they make ANY changes to the system (refrigerant charge) have them explain what they found wrong and make sure you understand what they are talking about. Adjusting the charge under these conditions, will mess up your operation under normal conditions.

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We have just purchased a universal remote for our ducted airwell air con - we need a code for it and airwell isnt listed on the remote

I am sorry if ask wha may seem like a few silly questions, but I need some clarification to assist you better.

-Is this a Residential AC Unit?
-If it is a residential AC unit, where is the thermostat located for this unit?
-Do you know if there is a wall mounted thermistor located on the wall in another room or in the room it cools?

I ask these questions, because generally if the fan coil is mounted in the ductwork, then there isn't always a way of controlling it remotely. Generally, it's controlled by hard-wired thermostat.
If you know it was controlled remotely, then you will need to go the website for the Airwell Fan coil and do a search on programming the remote. I'm sorry there is no short cut for this, you will need to obtain the code from Airwell.

Hope this helped... :D

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Airwell Spilt Level system does not respond to use of remote and can only be operated by manually switching on and off.

When you press a button on the RC, does a arrow appear in the top right corner of the RC?

Jun 06, 2010 | Air Conditioners

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I need to know where i can get a manual on how to set the remote controll for the air conditioner. right now we are turn them on and off every day or when it gets to hot or to cold. i would like to set...

If its for the unit pictured go to and click on operation instructions.doc. Even though this is an airwell manual, they both use the same control.
Hope this helps

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Where do I get filters for my Airwell Airconditioner?

take down the dimensions of the air filter. like 16" wide x 20" long x 1" thick. the go to your local hardware store. or lowes, home depot hope this helps.

Jun 13, 2009 | Air Conditioners

1 Answer

How to correctly use ducted air cond control Avion/micron? brand

Well Steve

The fact that it was cold shouldn't make a difference if the service tech knew what he was doing. ok now as far as getting it to work correctly. before you start any work on this thing. please dear god make sure the power is off to it and you check it with a multi-meter. just recently i got lit up by 480 volt 3 phase. 3rd degree burns on my arm and hand and many other things. so please cut the power off at the braker. ok you want the wall mount in a central location about eye level or just under. the universal highth is 5'5 but its all up to you. another thing you can do is change your remote to an all electronic one. you can pick one up for as little as 15$ most are simple though some can be a pain. also make sure that both the evap coils and condenser coils are clean. ensure that all fans are working corectly and that your compressor is pumping right. unless your pretty AC savvy you will have to have a tech come back out. the bad thing about AC systems is its never just one thing. good luck hoped this helped you


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