Question about Lexmark X2470 All-In-One InkJet Printer

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Error message when scanning

Hi there
I have an error message "Lemark series 2400 is busy" when I try to scan. I have checked the ques to see if there is any other application and cant find any. I have yo take out all the cables restart in order to scan 1 Item Do you think this is technical or something I am not doing.


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Re: error message when scanning


uninstall the printer driver and install agn..

clean the glass scanner

scan with the scanner open and see if the lamp not then the printer failure and need repair..

generaly is bad drivers install..

excuse my bad english..

73 from victores in Cuba

Posted on Jan 16, 2008

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As per the information you have provided, I understand that you are receiving an error "No scan option refer to the documentation" on the printer, when you try to print from the front panel of the printer (I mean from the printer's side).

However, plz provide me the proper error message so that I can assist you in the best possible way. If you are unable to scan from the printer's side, then try to scan from the computer and check if it is working or not. It should work when you try to scan from the computer, if not there may be a communication issue between the two devices.

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