Question about Lexmark X5470 All-In-One InkJet Printer

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Ink level unknown

I am using canon pixma mx318, but after i refilled, the machine still prompt the error "ink level unknown". can anybody please help me. TQ!

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Re: ink level unknown

Only changing the cartridge to a new one. also you can search for additional software not from canon to control your ink level
icq 475653626 vote please

Posted on Jan 04, 2008

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Re: ink level unknown

Fiend your solution direct from Lexmark. Here is your solution


Posted on Mar 02, 2009

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Pixma 2200 series all in one

Don't use refill kits, they are no good in quality printers. Also the cartridges in the newer models have a chip in them that knows when the cartridge is empty. When it becomes empty, the chip has to be reset, and this is what those mall cartridge fillers do.

E, 1, 3 The ink may have run out. The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. If you want to continue printing without this function, press the machine's Stop (Reset) button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. Checking the Ink Status Checking the Ink Status with the Ink Lamps on the Operation Panel The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case, refer to the ink level information only as a guide. When remaining ink cautions or errors occur, the error code will be displayed on the LED (Light Emitting Diode) to inform you of the error. Check the error code and take appropriate action. -> [ An Error Code Is Displayed on the LED ] See[Checking the Ink Status ]

Oct 27, 2015 | Canon PIXMA Printers & Copiers

2 Answers

My cannon mp210 is flashing E 1 6 what does that mean and how can i resolve it

E16 means that the Ink Level is unknown, if you refilled it somewhere it would cause this error to come up. The only way to make this go away is to disable the Ink Level Detection by holding Stop/Reset for button for about 9 seconds. It should now work properly but it will be unable to tell you the remaining ink level. The only way to get it to tell you this information would be to replace the ink cartridges.

Mar 28, 2011 | Canon PIXMA MP210 Photo All-In-One Printer

3 Answers

Pixma mx328 check ink u051

The error usually came out after you refill ink on the black cartridge...there is no way you can make the printer work without resetting the ink cartridge..

Try to reset the printer using this procedure.. it will help.
1. turn off the printer..
2. press/hold the stop/reset button..and press/hold power button too..
3 while holding power button, release the stop/reset button..
4. then press the stop/reset button twice..
5. release power button..and wait until the power button lights a steady/still green and says "idle"...
6. open the cover...take out both catridges.. then turn off the printer.
7.put back the cover then turn on...
8. now put the catridges back.. and wait for some time to return to display menu... then try to print...

The printer may still prompt a "black ink volume unknown and color ink volume unknown" but don't worry that won't affect the operation of the printer. And you will able to use your printer, fax and scanner.

Do this every time you refill the ink of the cartridges.

If you find this solution helpful please vote on this on the YES below..thanks..

Dec 17, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

MP140 can't recognise the black cartridge that I've just installed. Error code 4 - any ideas? I've tried the manual - nothing, and not much luck online - Thanks

Error code 4 normally indicates that there is no unk, and the solution is by installing a genuine cartridge, Try to use Black PG40 remanufactured Canon printer ink cartridge. This cartridge is a high capacity cartridge which has been filled with 23ml of ink compared with the 16ml (Black) that you get with the originals. Compatible with: Canon Pixma MP140. if this error still occur it is better that you try the following procedure below:-

When you insert a refilled ink cartridge into your Pixma MP140 printer you should get a warning about the refilled cartridge. You should also be prompted, asking if you wish to disable ink level detecting. Agree to do so, and you won’t get the warnings again because the ink levels won’t be monitored by the printer.


Oct 12, 2009 | Canon MP140 PHOTO AIO All-In-One InkJet...

2 Answers

Canon pixma refill is not recognized

Dear nedaa,
You need to deactivate ink level detection function to keep your printer working after refilling the cartridge. Click here to know more how to deactivate ink level detection function.
Canon Inkjet Printer Forum
Canon Manual & Tools Dowload

Jan 17, 2009 | Epson Stylus 2200 InkJet Photo Printer

1 Answer

Mp145 ink

Canon PG-40 Black
High Capacity Canon PG-40 Black Ink Cartridge
Pixma Series: iP1600/ iP1700/ iP1800/ iP1180/ iP1200/ iP1300/ iP1880/ iP2200/ iP2500/ iP2580/ iP2600/ MP150/ MP160/ MP170/ MP180/ MP450/ MP460/ MP470/ MP470SE/ MP140/ >>>>MP145<<<<
MP210/ MX300/ MX308/ MX310/ MX318/ iP6310D

Canon CL-41 Color
High Capacity Canon CL-41 COLOR Ink Cartridge
Pixma Series:
iP1600/ iP1700/ iP1800/ iP1180/ iP1200/ iP1300/ iP1880/ iP2200/ iP2500/ iP2580/ iP2600/ MP150/ MP160/ MP170/ MP180/ MP450/ MP460/ MP470/ MP470SE/ MP140/ >>>>MP145<<<<
MP210/ MX300/ MX308/ MX310/ MX318/ iP6310D

Jan 08, 2009 | Canon PIXMA MP150 All-In-One InkJet...

2 Answers

Hi, my canon pixma mp210 shows error 61 or 16 after refilling black ink... ? thanks!

Dear cappina,
Error code E16 indicates that remaining ink is unknown. It is common problem in refilling the cartridge. To fix this problem you need to deactivate ink level detection function. Follow this procedure: press and hold STOP/RESET button for about 9 seconds or more then release it. Now E16 has disappeared and the printer should work properly. As consequence, ink volume in panel become UNKNOWN. No problem. It will be back to normal condition when you replace the cartridge with new one.

Canon Inkjet Forum

Dec 11, 2008 | Printers & Copiers

3 Answers

How to Override Ink Level Gauge When Using Refilled Cartridges

This maybe in the manual under ink tank replacement, most cannons have this, but keep in mind that sometimes the ink feed tubes to the print head get clogged and then the printer will report no ink at all, these cansometimes be cleaned by soaking them in acholol

May 28, 2008 | Canon PIXMA iP3300 InkJet Photo Printer

3 Answers

Ink problems col vol unknown and wont print

Something that worked for me, I opened the Conon MX310. took out both cartridges, and for 10 seconds I held the Reset. put the cartridges back in, closed the lid, and again, for another 10 seconds held the reset. SLOW seconds. this reset, ink levels recognised,, and it's working as it should be.


Shane (AKA Reef_Lex)

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