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Hi there my problem is when i insert the card to my tom tom an animation of the card appears with a red cross on it so i take it out and reinsert it but it still does not work. i have tryed another card that works on another tomtom but the same appears on my screen can you help.
Hi my problem is when i insert the card to my tom tom an animation of the card appears with a red cross on it so i take it out and reinsert it but it still does not work. i have tryed another card that works on another tomtom and it worked can you help.
Exact same problem have reset the thing.. blue card comes on screen with cross through it. reformatted the sd card and copied paste the stuff on it. Problem is a colleague decided he would be a braniac and add camera stuff to my tom tom without even asking. I dont even need camera stuff. GRRRR If its not broken why fix it......... Now i have a unit that wont work and still havent sorted it.
Exact same problem have reset the thing.. blue card comes on screen with cross through it. reformatted the sd card and copied paste the stuff on it. Problem is a colleague decided he would be a braniac and add camera stuff to my tom tom without even asking. I dont even need camera stuff. GRRRR If its not broken why fix it......... Now i have a unit that wont work and still havent sorted it.
I have the same problem. I have followed the steps described up to step 4. When I click ADD the following appears, " NO ITEMS AVAILABLE " and " YOU NEED TO REMOVE 3.4 MB " but I don't know how. Please help !
Best regards,
Derek
I have the same problem. I have followed the steps described up to step 4. When I click ADD the following appears, " NO ITEMS AVAILABLE " and " YOU NEED TO REMOVE 3.4 MB " but I don't know how. Please help !
Best regards,
Derek
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your tom tom need a sim card what go on the side of it that y you got the red cross through it please go back to the shop where you got it and ask for you tom tom sim card then it will work 100%
I saved the map on to my computer from the tom tom in Tom Tom Home and installed it on to a new SD card and now it working perfectly. I bought a 2mb SD card for £6.70 put it into a card reader and connected to computer and installed map and it gave me the instructions to put into device (Tom Tom) and switch on to connect then off and back into card reader to finish. Then I disconnected device which is important to do by the way put the new Sd card into Tom Tom and it is workink perfectly. I hope this help others who have problems.
I had one for 6 months and had to return it to the store because it stopped locking onto satellites. It sounds like the hardware fault. Did you try the reset button? It returns it to its default factory settings.
Try resetting the device:
-Charge it until it is full.
-remove the SD card
-press the reset button (with a pen) for 15 seconds
-Hold the on/off button for at least 15 seconds
-reinsert the SD card
I have exactly the same problem, Nightmare!
Exact same problem have reset the thing.. blue card comes on screen with cross through it. reformatted the sd card and copied paste the stuff on it. Problem is a colleague decided he would be a braniac and add camera stuff to my tom tom without even asking. I dont even need camera stuff. GRRRR If its not broken why fix it......... Now i have a unit that wont work and still havent sorted it.
I have the same problem. I have followed the steps described up to step 4.
When I click ADD the following appears, " NO ITEMS AVAILABLE " and
" YOU NEED TO REMOVE 3.4 MB " but I don't know how.
Please help !
Best regards,
Derek
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