best thing i can say is call lexmark 1-877-577-2787 .. just to warn you sometimes the hold time can be agonizing and you usually get someone with some sort of accent you can hardly understand them. make sure you give them the right address. i ended up ordering right after i moved and i accidently put my old fire number and new street and they sent through fedex and they wouldn't deliver to the correct address unless lexmark called them so i called lexmark back and they point blank refused to call fedex and change it
I have a lexmark X4270 printer/fax machine. I replaced the black ink cartridge but the machine says...
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I have a lexmark X4270 printer/fax machine. I replaced the black ink cartridge but the machine says "Black Cartridge Missing. I've tried reinstalling the old one and I get the same message. I tried cleaning them with a Q-tip, Turning the power off and on. I still get the same message, What do I do next?