The print head is clogged.Open the cover and first remove the ink cartridges.Then open the holder and remove the print head.Run hot tap water and put the print head with the nozzles up to stream water.Hold that 5 mins then turn the print head around with the nozzles down.Hold that for every color of 5 mins.Then put the print head in hot water with the nozzles down.Left it water about 15 mins and then you must very nice to dry.When the print head dry put it in printer and start cleaning.If this not help you need to replace the print head.It's part number is QY6-0049.
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