Question about HP Color Laserjet 3550 Printer

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Paper jam my hp color Laserjet 3550 printer keeps showing a paper jam error massage, but when i open there is no paper stack. Even after removing the hp supplies, i can not see any paper in there.

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Re: paper jam

If you have pulled out paper that was stuck before you may have flipped a sensor flag out of position. I have found in the past small pieces of paper left under the plate at the very bottom of the toner catridges where the paper comes in.

Posted on Jan 04, 2008

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What can I do :Error 13.02.00 paper sticks in fuser

Try a Maintenance Kit. It will have a new fuser with it and should help with the problem

Feb 24, 2015 | HP Color Laserjet 3550 Printer

1 Answer

I get an error message that there is a paper jam in the front door, there is no jam. I open and close the front door and then it says the jame is in the fuser, ive taken that out and no jam hp 3550 laser...

Often when you get this error, there is a jam that is very difficult to see. You need to open the printer, remove the bottom two cartridges and the transfer belt. Then close the door part way and look straight down inside the printer. That part of the printer is called the registraion assembly and there is a paper sensor in there that often gets stuck with a small piece of paper after a paper jam is removed. You can carefully lift up on that assembly to unseat it and have a look underneath..

May 03, 2011 | HP Color Laserjet 3550 Printer

1 Answer

Paper jams

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 23, 2009 | HP Color LaserJet 2600n Printer

1 Answer

HP Laserjet 3550 Fuser Jam Error 13.20 Had it in

You need to ask them to change the fuser..The fuser is the part of the printer that actually melts the toner onto the page. Here is a website that gives you more info on the fuser so they can't B.S. you anymore..either the fuser works or it doesn't..

Please rate this solution thanks.

Mar 25, 2009 | HP Color Laserjet 3550 Printer

1 Answer

Paper jams lexmark x3550

You need to visually inspect the rollers. I suspect that there is a small piece of paper jamming the paper path. Check where it is jamming, and inspect.

Mar 10, 2009 | HP Color Laserjet 3550 Printer

1 Answer

Hp laserjet 1200 paper jam

Please Follow the instructions in an attempt to resolve the issue you are facing:

  • Turn off the printer and remove all paper from the paper tray & disconnect it from the computer.
  • With the printer off, check for any obstructions such as torn paper or foreign objects.
  • Turn on the printer (still disconnected from the computer) and check the lights / lcd screen.

Still getting the same error ? Go for Warranty or Service.


  • Place 20-30 sheets of paper in the printer, ensuring none of the paper is torn or creased.
  • Make sure that the paper is flush with the far right edge of paper tray, move the left edge paper guide over so that it touches the left side of the paper.
  • Try to feed paper manually (using the paper feed button).

If you still get the error let me know for further troubleshooting,

Dont vote till you find it is Helpful or FixYa.


Nov 14, 2008 | HP LaserJet 1200n Printer

2 Answers

Hp 4250 paper jam erro

Is it a new or refurbished fuser? Where exactly does it jam. By trays, registration or before fuser? Problem can be with various sections. Need to know more.

Feb 12, 2008 | HP LaserJet 4250dtn Printer

1 Answer

Hp printer problems

Error codes starting with 13 usually indicate paper jams. Open all the doors on the printer and remove any removable modules and check for stuck paper.

Jan 11, 2008 | HP Color LaserJet 2600n Printer

2 Answers


Sounds like the pick up rollers are worn or dirty.
You can try to clean them with alcohol.
When you pull the tray out the rollers
should be towards the front of the printer.

Nov 21, 2007 | HP Color Laserjet 3550 Printer

3 Answers

Paper jam. we removed the major portion of it. bit of paper is inside. we can't find out that. display shows 13.20.00. we removed front and back except toner catridge. what we have to do.

Try this linke below.

Or i cut and paste text, but you should view pictures. If you cannot get to it from link. Try typing "Paper jams alternating between front and back door" It should be first link from HP about a 3550.

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HP Color LaserJet 3500, 3550, and 3700 Series Printers - Paper Jams Alternating Between Front and Back Door Issue Description Customers may see paper jams error messages with no paper seen in the paper path. The message will alternate between check the front door and the back door. Workaround The release lever engagement tabs on the rear door can be bumped into the in-correct position. The purpose for this tab is to re-engage the fuser release levers as the rear door is closed. When one or both of these are left in the in-correct position the printer goes into a cycle of alternating between a "Jam in the Front Door" message and "Jam in the Rear Door" message. There is no paper present in the paper path when this happens. When a customer gets the "Jam in the Front Door" message and opens the front door, no paper is found. After the customer closes the front door, they get the "Jam in the Rear Door" message. When they open the rear door, find not paper (even pull out the fuser), and close the rear door, they get the "Jam in the Front Door" message. This cycle will continue

Placing both engagement tabs in the "Correct" position solves the problem and allows the print job to continue.for as long as the customer is willing to keep checking.

Sep 27, 2007 | HP LaserJet 3550 Printer

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