I bought this HD less than 2 months ago and it was working fine. One day, it started to ask me to install the driver. It is a USB plug and play device that came without drivers. What I am suppose to do with it. Too much data in there from work and other sources...
Comment posted on Jan 07, 2008
Where do I get those USB driver? Simpletech has none, so do I turn to ACER for the windows usb driver or to Microsoft?
neither the 50 zillion flavors of BlackXP SP2 and SP3 of which I own an extensive collection nor the LastXP(!) nore bio-, nor xtreme- nor Vienna- would recognize this drive! MY old Toshiba notebook had no trouble (on Vitsa); the WinborgXP circa March 2008 came the nearest: it recognized the HD for what it was, installed the software, and was 'ready to use' -- until the first reboot. Afterwards, it would make a ghost-like appearance now and then which would cease the moment any attention is drawn to it...
I'm having the same problem. When I try to update the driver, Windows finds a suitable driver, but then I get an error saying "The installation failed because a function driver was not specified for this device instance.".
I found the solution to my problem that looks just exactly like this. My external hard drive stopped working and my computer said it was an "Unknown Device". I tried it on the other computer and it worked. That computer hadn't undergone a recent "update". Bloody hell...
But anyway, that one stopped working with it as well. Can you guess what happened?
Then I tried it on the Vista laptop. But before it could screw up, as well, I researched the driver for the drive. It was USBSTOR.SYS.
I copied it to the desktop, sent it to myself with email, and put it in the system32/drivers folder, and now my drive works on all my computers.
You generally shouldn't need a driver for these things, but that's essentially a lie. There should already BE a driver on most XP computers. But if it's not there? You're kinda screwed. I am trying to figure out how to host this one and link it, but in the meantime, just google USBSTOR.SYS
There are a few links to downloads out there.
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