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Hard drive is not recognize by the computer

I bought this HD less than 2 months ago and it was working fine. One day, it started to ask me to install the driver. It is a USB plug and play device that came without drivers. What I am suppose to do with it. Too much data in there from work and other sources...

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  • lapi_98 Jan 07, 2008

    Where do I get those USB driver? Simpletech has none, so do I turn to ACER for the windows usb driver or to Microsoft?

  • MisterPC Mar 18, 2008

    I'm having the same problem. When I try to update the driver, Windows finds a suitable driver, but then I get an error saying "The installation failed because a function driver was not specified for this device instance.".



    HELP!?

  • NickyMltsnti Sep 14, 2008

    neither the 50 zillion flavors of BlackXP SP2 and SP3 of which I own an extensive collection nor the LastXP(!) nore bio-, nor xtreme- nor Vienna- would recognize this drive! MY old Toshiba notebook had no trouble (on Vitsa); the WinborgXP circa March 2008 came the nearest: it recognized the HD for what it was, installed the software, and was 'ready to use' -- until the first reboot. Afterwards, it would make a ghost-like appearance now and then which would cease the moment any attention is drawn to it...

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I found the solution to my problem that looks just exactly like this. My external hard drive stopped working and my computer said it was an "Unknown Device". I tried it on the other computer and it worked. That computer hadn't undergone a recent "update". Bloody hell...


But anyway, that one stopped working with it as well. Can you guess what happened?

Then I tried it on the Vista laptop. But before it could screw up, as well, I researched the driver for the drive. It was USBSTOR.SYS.

I copied it to the desktop, sent it to myself with email, and put it in the system32/drivers folder, and now my drive works on all my computers.

You generally shouldn't need a driver for these things, but that's essentially a lie. There should already BE a driver on most XP computers. But if it's not there? You're kinda screwed. I am trying to figure out how to host this one and link it, but in the meantime, just google USBSTOR.SYS

There are a few links to downloads out there.


Posted on Jun 13, 2008

  • neolythic Oct 19, 2010

    I know this is an ancient post, but I was having the exact same problem with this drive, and it turned out to be the power supply (AC adapter.)

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You are having problem with the USB driver there is no problem in the Hard disk.

update the USB drivers and your disk will be fine.

Posted on Jan 06, 2008

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early1234
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SOURCE: Hard drive is not recognize by the computer

have you tried using it on another computer? if its a plug and play device and it works on another computer, the problem may be with your computer. you have to first try this device on another computer to see if it works or not.

Posted on Jun 11, 2008

marketex
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SOURCE: Hard drive is not recognize by the computer

Both XP and Vista have this feature that requires that new installs of hardware be certified by Microsoft within anywhere from 30 to 60 days from installation.

Run an install (not a clean install which will wipe your data, mind you, but an install accomplished by installation disks, where you will be asked which kind of install you wish to accomplish, and you will be asked to register your software using your product key)


If you need additional information, I will be more than happy to assist you.

Posted on Apr 07, 2009

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