Question about Computers & Internet

1 Answer

Microsoft autoroute I have recently had to re-install windows xp because of a virus, I am installing programs back on but when I try to install autoroute I get the message "error opening installation log file. verify that the specified log file location exists and is writable" I wonder if maybe I require a driver?

Posted by on

  • Anonymous Dec 31, 2008

    After re-installing windows Xp(MCE) on new hard drive when I rty to install Autorote 2005 I get the error message [Error opening installation log...etc.]




1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,011 Answers

Hello Sir / Madam,

1.If you are using Microsoft Windows XP or an earlier version, click Start, click Run, type regedit, and then click OK.

If you are using WindowsVista, click Start Microsoft autoroute - clip_image001.jpg, type regedit in the Start Search box, and then click Regedit in the Programs list.2.Delete the following subkeys from the registry:

Note Make sure that you delete every registry key because you will receive a different error message every time that you install the program.3.Install the program that you want.

Posted on Mar 20, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Cannot connect to internet, recent documents, etc.

Hello try to scan for malware, with this program:

Please decline the pro version.

Try also to install microsofts own antivirus program:

Save both installation files on a usb disk.

Please uninstall any other antivirus programs, before you install this.

Run a full scan for virus, when the 2 programs is installed.
Start with malwarebytes.

Check also for driver updates here at dell:

Hope this will get you running again.

Mar 16, 2013 | Dell Dimension 4700 PC Desktop

1 Answer

Updates for Microsoft XP does not download to securites KB936982 and KB938127

Is your version of microsoft windows genuine.. ??

if it is here is what you need to do

1.) click start then all programs / accessories
2.) Click system tools, system restore.
3.) restore to a previous date about 2 to 3 weeks back..
4.) restart the system and now update windows..

If its a fresh install you have, something might have been corrupted when installing windows xp. You may need to format and reinstall again..

Another problem is a virus or trojan horse*spyware"..

Download avg free anti virus install and update then run it
Download Super anit spyware and install it as well..

If that fails let me know and there are alternative soultions

Jan 18, 2008 | Computers & Internet

1 Answer

Windows xp system file error

thank you for posting the issue!
So, here's the questions:
1) Which anti-virus program are you trying to install?
2) What are your PC's specs and model?

Note-please do read and answer carefully, because that is strongly impacting the solution.

Possible solution for you problem right now:
Please do not install any other anti-virus except than Ms Security Essentials.
Please do also enable automatic updates on your PC.

Feb 01, 2013 | Microsoft Windows XP Home Edition

1 Answer

When i start my pc today, i had stop 0x0000007b (0xf9e48528 0xc0000034 0x00000000 0x00000000) i try with chkdsk /r end fixboot but no result.

When you start your computer, you may receive one of the following error messages:
  • STOP: 0x0000007B (parameter1, parameter2, parameter3, parameter4)
  • Setup has encountered a fatal error that prevents it from continuing.

    Contact your product support representative for assistance. The following status will assist them in diagnosing the problem.

    (0x4, 0x1, 0, 0)

    Setup cannot continue. Power down or reboot your computer now.
You may also receive a "Stop 0x0000007B" error message during Windows XP Setup when the Setup program restarts during the installation process. When you receive a Stop error while the Setup program is running, you receive the second error message. To troubleshoot this issue, read the following four sections to determine if any one of the issues applies to you. If none of the issues apply to you, use the following general troubleshooting steps at the end of the article. uparrow.gifBack to the top Boot-Sector Viruses You may receive a "Stop 0x0000007B" error message if your computer is infected with a boot-sector virus. If the problem is intermittent and you can start Windows, check your computer for viruses. If you find a virus, also check any floppy disks for viruses before you use them again.

For a list of antivirus software manufacturers, click the following article number to see the article in the Microsoft Knowledge Base: 49500 List of Antivirus Software Vendors Note You may have to use more than one brand of virus-detection software to detect and remove various viruses.

Important If your computer has been infected, it may be open to additional forms of attack. We recommend that you rebuild infected Internet-facing servers by following the guidelines that are published on the CERT Web site. Internet-facing servers are servers that function without a firewall or other protection. It is also a good idea to rebuild any other computers that are at risk because of their proximity to infected computers before you put them back in service.

If a virus has infected your Windows XP-based computer and a virus-detection program cannot remove the virus and repair the system, you must repartition and format your hard disk and reinstall Windows XP. For additional information about partitioning and formatting a hard disk with Windows XP, click the following article number to view the article in the Microsoft Knowledge Base: 313348 How to partition and format a hard disk in Windows XP For more information about how to help protect the boot sector from viruses in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base: 122221 How to protect boot sector from viruses in Windows uparrow.gifBack to the top Device Driver IssuesYou may receive a "Stop 0x0000007B" error message in the following scenarios:
  • A device driver that the computer boot controller needs is not configured to start during the startup process.
  • A device driver that the computer boot controller needs is corrupted.
  • Information in the Windows XP registry (information related to how the device drivers load during startup) is corrupted.
Windows XP requires a miniport driver to communicate with the hard disk controller that is used to start your computer. If Windows XP does not supply a device driver for your controller or if Windows XP is using a corrupted or incompatible driver, you must replace the driver with a valid copy that is compatible with your controller and Windows XP.

During the first phase of the Windows XP installation, Setup displays the following message at the bottom of the screen: Press F6 if you have to install a third-party SCSI or RAID driver. Press F6 and then follow the instructions to install a mass-storage device driver from your Original Equipment Manufacturer (OEM). For additional information about using F6 to load an OEM device driver to support, click the following article number to view the article in the Microsoft Knowledge Base: General Troubleshooting If none of the issues that have been described in this article apply to you, use the following general troubleshooting steps:
  1. If you receive one of these error messages while you are installing Windows XP, update the computer BIOS or obtain Windows XP drivers for your hard disk controller (from the manufacturer of your computer, system board, or hard disk controller), or do both. For information about how to update your computer's BIOS or obtain Windows XP drivers, contact your computer manufacturer. For additional information about the availability of drivers, see the Device Driver Issues section in this article.

    Note: If Windows NT 4.0 or Windows 2000 was installed previously on a mirrored boot partition, see the Other Issues section in this article.
  2. Use the Last Known Good Configuration feature. This may resolve the problem if you recently installed an incompatible device driver for your boot controller. For additional information about using the Last Known Good Configuration feature, click the following article number to view the article in the Microsoft Knowledge Base: 307852 How To start your computer by using the Last Known Good Configuration feature in Windows XP
  3. Use the Repair option with Windows XP Setup. For additional information about repairing Windows XP by using the Setup program, click the following article number to view the article in the Microsoft Knowledge Base: 315341 How to perform an in-place upgrade (reinstallation) of Windows XP
  4. Restore a registry backup. For additional information about restoring a registry backup, click the following article number to view the article in the Microsoft Knowledge Base: 307545 How to recover from a corrupted registry that prevents Windows XP from starting

May 18, 2011 | Computers & Internet

3 Answers

For you to remove Virus from your Laptop, you must have an Antivirus software running on your laptop. I will recommend Avira Antivirus, its know to remove most viruses. Download the free version, install it on your laptop and run a virus scan on your system with it. This will remove the virus from your system.

May 21, 2010 | Microsoft Windows XP Professional SP2

3 Answers

Autorun.inf virus prob.

go to start button and press run option type cmd type cd\  2. type c: and press enter
3. type attrib -r -h -s autorun.inf 
4. type del autorun.inf

Apr 01, 2009 | Microsoft Windows XP Home Edition

1 Answer


It may or may not be a virus. If it is a virus, it will NOT be easy to get rid of it. Download and run (free) SuperAntiSpyware:
or similar program.
Don't get your hopes up, though. Not that SuperAntiSpyware isn't a good free program, it will find it and remove it, but the virus is so vicious that most any spyware/antvirus program can't remove all of it. There's always that one little registry entry that can't be found. So, IF it is a virus, and IF SuperAntiSpyware or similar program can't get rid of it (it comes back after being removed), don't waste any more time! You'll need to erase your hard drive (using Sure Delete or similar program) and do a clean install of the operating system...of course, after backing up your existing files up first. Be careful not to drag the virus with you.

It may also just be a recently installed (or _uninstalled_) program that is messing up the works. If so, try uninstalling that program and use another similar program.

If you recently _uninstalled_ a program, you can try a registry cleaner. I use's registry cleaner.

After all that, you will probably have to go to start>run>type in: cmd > type in: sfc/scannow (Have your installation cd ready.) to replace any system files that may have been damaged or deleted either by the registry cleaner or other "defective" software when it was installed or removed.

Additionally, (I can't remember what it is for Vista, so this is for XP, but should be similar in Vista) go to: start>settings(classic view)control panel>administrative tools>event viewer>applications
Post back any warnings you see (in full), as there may be a specific application that is causing the problem. That "problem" application may be spyware or a third party application that is not compatible with Vista.

IF you hold down the "Ctrl" and "Alt" keys and hit the "Del" key, select "task manager" info in there may help idenify the problem process or application.
Here's the Microsoft website for problems with Windows Vista:
Try it, it may work for you.

Feb 13, 2009 | Microsoft Windows Vista Ultimate Edition

1 Answer

Problem installing Microsoft XP Service Pack 3

Have you installed any recent software in this computer?

Oct 18, 2008 | Computers & Internet

1 Answer

Help me..whats going on with windows xp home edition

When installing a new operating system, all file saved will be deleted. Since you've lost all data, you might as well format the entire drive, and then reinstall the vista inspirat thing. Then, download an Avast! anti virus form Download the home version, which is free and scan the computer for any viruses. Delete every last one of the suckers.

Jul 03, 2008 | Microsoft Windows XP Home Edition

2 Answers

No taskbar or start menu?

Sounds like you have format your drive. Good practice is to leave a partition for just Windows and the other for the rest.

Nov 04, 2007 | Microsoft Windows XP Home Edition

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

182 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides