I have an ilo brand lcd tv, model ilo-32hd, made by Initial Technologies.the picture went black but green power light is still on.i can't tell if there's sound.how do i know if it's the inverter or not?it looks like there are 2 inverters--lg phillips #6632L-0211D and #6632L-0212D.thanks.
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Likely a failed fluorescent backlight or the inverter that supplies the high voltage to it.
I'd like to suggest a potential source for parts or service but the earlier authorized service company was Initial Technology and their webiste is no more so the company is probably defunct.
Ilo was sold only by Wal-Mart and our 32HD failed after 6 weeks and when returned after several weeks from repair, had the LCD panel damaged which didn't show up until we tried using it full screen and saw the flaw.
You may have some luck here:
Possible Ilo parts source
Otherwise, I'm afraid your friend is just another victim of a Wal-Mart junk supplier.
I'm having the same problem. And yes, it's probably from static shock because I shocked the tv when I went to turn it on the other day. Now nothing, it goes on but none of the button work. Is there anything we can do about this? Help!
In regards to the ILO 32HD TV, I too had problems with the remote stop working after 3 months and the buttons on the TV not working. I called Initial Technology (909)392-5583, informed them of my issue, letting them know I was highly upset at paying close to $1000 for a TV that hasn't lasted 4 months, and asked what was going to be done about it. They requested I send the TV to them for repairs free of charge. I didn't have the original box, so they sent me a box to send it in, as well as the labels to attach when I send it back. I was free of charge for me to send, I just had to get the package to UPS. I have yet to receive my TV back, so I can't comment on if the repairs worked. I must say I was stunned to see that ILO was selling such a bad product, and the problems with customer support. I have numerous ILO products and this is the first MAJOR disappointment. No more ILO products in my future.
Hi! I have been through this situation on a 26" model of ILO LCD TV. I think the problem you have is the same, but could you clarify one thing for me? Is your model an ILO-3200, or is it an ILO-32HD? I suspect 32HD, because I know the problem exists on the 26HD models which are basically very similar in design and say manufactured by Initial Technologies on the back of the set. Does your unit list this manufacturer on the back? Let me know. Thanks!