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Re: cannot send or recieve faxes
You cannot send a fax on a broadband connection, they should have given you a splitter, if not get one, the splitter is a small box like thing, it has two telephone sockets on one side and one socket on the other, the telephone line from the wall is connected on one side, on the other side you have to connect your adsl modem in one and your telephone in another socket, Usually the sockets have descriptions on them specifing which decive should be connected to the socket.
Now you should have a dial up modem(56Kbps internal or external modem) connect this modem to the socket which specifies, Telephone. Configure the modem. configure yor fax settings to use this modem. Now you can send your faxes.
If your ISP does not support dial-up then you cannot use it to send faxes.
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Dear As the model is not mentioned its difficult to right solution. But in general when a document sent from memory some times this happen. This is frequent if memory recieved is more and not printed. Its cleared on printing all memory recieved or memory cleared(all received fax will deleted). Also sending fax manually may be done.I.e.Dial the fax no.get the fax tone load the document press start or send. Also in setting the scanning resolution may be minimised up to150/200dpi for less memory. Thanks.
Is there a dial tone if you pick up the reciever ? Can you send faxes or use the machine to make a phone call ? If you can make calls or send faxes the machine probably needs to be set to the auto recieve mode so that it automatically answers when a fax is being recieved. If no dial tone you may have a loose connection to your phone jack.
Well it was fixed after I called our telephonecompany.
They told us last Thursday that the lina was ok, but yesterday I talked to a extremely competent callcenteragent and he could confirm the problem lay in the connection.
So, it wasn't a problem wit the JX200 after all.
Plug a phone in to fax port, Is there a dial tone there also? can you dial a number and make a call from the fax port? You should be able to with a regular phone. If you can't, try plugging in the fax machine to the other port where your phone is plugged in. try sending a fax.If it works there, then the Vonage device or your service itself is the problem.
First make sure that the fax button has been pushed and is llit...
The 2820 should have a handset. In order to use manual transmission (when you get to hear all the beeps and whistles) you will need to load the document then pick up the handset. then dial the number, when you hear the recieving fax tone then hit the start button.
The 2820 should also have a hook hold button pressing this will allow you to hear the dial tone and the numbers you dial along with the receiving fax tone. If you dont hear anything when you press this button then you may want to use the volume buttons to increase the volume.
Also remember that if you have not picked up the handset or pressed he hook/hold button the unit will use automatic mode, which is to say that all you will do is load the document, dial the number, and then press the start button.
I'm no expert but, did you try touching the online or hook button on the fax to hear the dial tone? Or connect a basic home phone into the phone jack at the wall the fax was plugged into. Do you get a dial tone. If no dial tone, call the phone company. If there is a dial tone, its the fax.