Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

4 Answers

Mybook failure, now failing as internal

Hey all, my 500gb Mybook randomly stopped working, power light would flash when it was plugged in but the drive wouldn't spin. I took it apart to find a SATA drive inside, which, plugged into my computer, will spin, but for some reason my computer doesn't see it. The closest I've gotten to making my computer recognise it is having the whole system hang when it comes to it in the POST. Could be the motherboard or something. I've installed the drivers (starts fine when the drive isn't plugged in), tried plugging it into a different plug on the motherboard, plugging it in after the computer's started and booted windows (which makes the computer suddenly run much slower but still doesn't show the drive), searched the net for an answer and I'm running out of ideas. I suppose technically this is no longer a MyBook problem but an internal SATA drive problem, but since it came out of a MyBook I was wondering if anybody else had the same problem to the same solution (removing the hard drive from the external enclosure to use as an internal).

I really, really don't want to lose all the data on that drive...

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  • chris_ribera Jan 04, 2008

    I'm having the same issue. My drive will get power and the light will come on and stay consistent but the hard drive and fan are not spinning up. I'm pretty sure that the problem is that something minor is out of sync but my only options seem to be a replacement from the manufacturer or paying $500 to $2500 for data recovery. I'd really like the data from the drive but no one seems to be able to help with this at a reasonable rate.

  • pritalus Jan 08, 2008

    Hello,
    Please, please help me with this:
    I have had this My Book Essential 500GB external HDD running very smoothly.
    But suddenly it has stopped starting. When I start my PC (to which it is connected) or power-up the HDD, the following happens:
    1. the HDD spins up, followed by 3 'click' sounds.
    2. the HDD spins down
    3. the HDD spins up again, followed by another 3 'click' sounds.
    Hereafter the HDD becomes silent.
    The 'click' sound above is the same sound the HDD used to make when it shuts down (when computer shuts down).
    The HDD is detected as a new hardware on the computer and it says that its installed and ready to run.
    It is also listed in Device Manager as "WD External USB Device" not what it used to be earlier:
    "WD5000 ...".
    It is neither seen in My Computer nor listed in Disk Management.
    It seems to me that the hard drive inside is still fine.
    Can you please let me know what to do? I have very very important data on this HDD.

    IKKON, you mentioned that you could take apart the external enclosure and take the HDD out. But I couldn't open the external case. Can you please let me know how you did that?

    Any help will be highly highly appreciated.

  • morbiuz666 Jul 17, 2008

    Hi all,



    Yeah my 500GB unit died on me as well. Booted up pc and the drive came up fine as well. Left both running for a coupla hours (was downloading torrents to the Book), went out and came back and there was an error in Windows advising it couldn't save files.

    Checked and the light on the Book is now constantly flashing, heck the light on the charger is constantly flashing too! Windows no longer detects this device, not even in Disk Management. Tried downloading reformat and diagnostic tools from WD site, no go, device not detected at all. Have tried rebooting and turning device off/on multiple times, light is still flashing merrily, no other activity detected, no sound, hum nor bumps.



    Am now taking this unit back to the retailer since my unit is thankfully still under warranty, hopefully it's fixable or something. Sigh... i've always had a very high opinion of WD products but this is the first time I purchased an external drive from WD and this comes along. Add the fact this unit is barely 11 months old and now my faith in WD is thoroughly shaken to the core.



    If anyone has the same issue and has found a fix or at least a workaround to retrieve all/partial data from the device, do let me know. It's a wrench to lose all my stuff on it (no backups done, more's the pity). Me mates'll have a great time needling me now to the echoes of my previously passionate avowals of "no backups! WD rules!"



    Thanks y'all.



    saddened loser

    morbiuz666

  • morbiuz666 Jul 17, 2008

    Hi all,



    Yeah my 500GB unit died on me as well. Booted up pc and the drive came up fine as well. Left both running for a coupla hours (was downloading torrents to the Book), went out and came back and there was an error in Windows advising it couldn't save files.

    Checked and the light on the Book is now constantly flashing, heck the light on the charger is constantly flashing too! Windows no longer detects this device, not even in Disk Management. Tried downloading reformat and diagnostic tools from WD site, no go, device not detected at all. Have tried rebooting and turning device off/on multiple times, light is still flashing merrily, no other activity detected, no sound, hum nor bumps.



    Am now taking this unit back to the retailer since my unit is thankfully still under warranty, hopefully it's fixable or something. Sigh... i've always had a very high opinion of WD products but this is the first time I purchased an external drive from WD and this comes along. Add the fact this unit is barely 11 months old and now my faith in WD is thoroughly shaken to the core.



    If anyone has the same issue and has found a fix or at least a workaround to retrieve all/partial data from the device, do let me know. It's a wrench to lose all my stuff on it (no backups done, more's the pity). Me mates'll have a great time needling me now to the echoes of my previously passionate avowals of "no backups! WD rules!"



    Thanks y'all.



    saddened loser

    morbiuz666

  • Anonymous Sep 06, 2008

    yaa same prob

  • anmlkat Sep 08, 2008

    Same problem as everyone else.  Sometimes if I disconnect the HD from the computer and unplug it; then turn off computer and plug everything back in while computer is off and restart then it is fine.  But it always crashes again.  But it's random and is happening more often recently.


    :(

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Dude you can still read the drive in Windows. The drive is formatted in Fat16. The partition you are talking about is only to get the USB to recognize the FAT16. Just a boot loader for the device. The problem is the voltage regulator. They are only using a 1 amp that should be a 2 amp. The harddrive has some current draw. When the drive starts flashing it just overloaded the power supply and cant be read by Windows. Simply remove the drive plug it in a IDE interface on the computer and you should be ready to go. You could also replace the voltage regulator with a higher current model, but you must be an expert in soldering SMT......


Posted on Nov 15, 2008

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Dudes, there's a UNIX partition on those WD MyBook drives. You need to delete those partitions and format the drive. Then it will work like any other HDD.

Posted on Jul 15, 2008

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Right click on My Computer, choose "Manage" and you should get a window where you can choose "disk management" on the left h side, this shows you all drive connected and their status - you should see your default computer drive as well as the new MyBook drive - it also should tell you information about the status of the drive, what partitions it has etc. If not, you may be out of luck. If it does show, you can either use a data recovery program like data rescue or try reformatting it if you don't need the data. Though I would be very cautious about trusting anything important to the drive if you get it working

Posted on Jan 09, 2008

  • Sam Kivi Jan 09, 2008

    I have had some success in the past in opening the externals case, and reinserting the cables to the drive - I found that just a tiny misalignment can mean the drive will appear mostly fine but act strangely in small ways.




    If your device has a new name in Device Manager, I would suggest  removing the device from device manager, disconning the drive from your PC, restarting your PC, then reinstalling the drive with either the original drivers you have on CD, or new drivers you may be able to find from the Manuf website.

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My MyBook 500GB recently failed. The old "click... click... click..." HDD problem on boot up. I noticed that when the thing was left to cool right down, that it booted, but didn;t work 100%. So i put it in a plastic bag in the freezer for 6 hours and now it works fine. I am just recovering data from it and then I will return it under warranty...!

Posted on Jan 07, 2009

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SOURCE: MyBook 500GB Home Ed hangs WinXP SP2 boot up process

I uninstalled the drive, rolled back xp to pre install. Updated my bios (ASUS m2npv-vm motherboard). reconnected using firewire again and now it works ok. On the 1st install I changed the drive mapping as soon as I had connected. this time I left it, rebooted and once it was working then I changed the drive mapping. Now it works fine.

Posted on Mar 06, 2008

bhiga
  • 119 Answers

SOURCE: mybook of 500GB has a strange noise in disk

If it's making a clicking, rattling, or "leaking" (like the sound of air whistling out of a balloon) then the drive may be damaged and it's time to contact Western Digital support.

Posted on May 26, 2008

mdsaeed67
  • 849 Answers

SOURCE: FALLEN OFF A TABLE

gone with the wind,

Posted on Nov 08, 2008

  • 1 Answer

SOURCE: I just drop my WD external hard disk (Please help)

open your mybook and do some extra care repair and see what happen

Posted on Nov 20, 2008

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