Question about Tomtom GO 910 GPS Receiver

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Frozen my tom tom is froze..i cant get past the first tapping the screen ..the only way to turn off is to reset..and then the whole cycle again..cant get past the first screen

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Re: frozen

Hook the Tomtom using the USB cable to your computer4.gif. You should see the Tomtom drive under My Computer as a drive letter.

Backup1.gif all data1.gif from the Tomtom to a folder on your computer. Now select the Tomtom drive and right click, select properties, select tools, and then Check now. Allow the computer to fix any problems with the Tomtom drive. Once this is completed. Remove the USB cable and do a reset. Now turn on your Tomtom and it should work.

Posted on Jan 04, 2008

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Tom-tom screen "frozen" on choosing

These units are prone to freezing on occasion. There likely isn't anything wrong with the unit, just a certain set of particular circumstances caused the software to lock up. Turn it off completely let it sit for a minute and restart it.
If you continually have this problem in the same menu, doing the same thing, I'd recommend updating or reinstalling the software onto the gps unit by following the directions that come with it.

Mar 03, 2011 | Tomtom GPS Devices

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I downloaded the US-Canada map update and now i turn my TomTom on and it says i cant us that map and now i cant even use the device is there someway i can restore the device back to default?

You could try reseting the device

1) Turn the device off.

2) Press the Reset button located on the bottom of the device (you'll need a paperclip to do this).

3) Turn it back on. See if it works now.


1) Do you have Tom Tom Home set up on your computer?

2) Did you ever make a backup?

If so, now is the time to restore from backup.

To restore factory settings:

1) Turn on Show All Menu Items in the Preferences menu.

2) Tap the Reset Factory Settings button (it's on the last screen of the Preferences menu).

Best of luck to you.

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i switch my tom tom one classic on it puts langues on in alpherbetical order i tap english uk it asks yes or no i tap yes it says i have to tap screen anywhere to set some preferences i tap them all till it comes to select voice i select voice it takes ages before it goes back to the beginning

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I have had a frozen screen on my TOM TOM - I solved this problem by resetting the TOM TOM. I did this by pressing the pinhole reset buttom on the back of the unit - labled RESET.

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1 Answer

Tom Tom go 910 screen get frozen every time I turn it on

Sounds like your firmware is corrupted. I have fixed a few 910's with this same problem. If you have the Tom Tom Home program installed, try to reinstall the firmware using Tom Tom's website.

Make sure you always select to disconnect the device before unplugging it. You might have unplugged it from the PC while it was still writing data. This will certainly corrupt the firmware.

- Jim

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Cant enter pin or screen is frozen

Look near the SN # and press the reset button.


with the garmin off, hold down the right bottom of the screen and turn the garmin on, it will then ask you if you want to perform a hard reset. Choose yes and that should fix your problem.

Nov 11, 2008 | Garmin Nuvi 660 GPS Receiver

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do you have a sd card in the unit? take it out and push the reset button

Jan 16, 2008 | Tomtom GO 910 GPS Receiver

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