Question about Sony Cyber-Shot DSC-P9 Digital Camera

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Memory stick says there is no memory stick but the stick is in the camera

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Re: memory stick

Memory infected /virus hook to computer and heal the virus in you camera.

Posted on Jan 04, 2008

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Re: memory stick

I pluged my camera up to my computer and found an extra file on my memory stick labled MSSONY. I deleted that file and I have no problems now.

Posted on Dec 24, 2008

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Camera keeps telling me to reinsert the memory card. I've tried to new cards. When I put the memory card I was replacing because it is full, it goes back into the camera just fine.

As a last resort you could copy the full card to a computer and then delete the pictures on the card and use that again.

Here is the error list from the camera manual.
This is all I can suggest from here.

"Reinsert the Memory Stick Error"

Insert the "Memory Stick Duo" correctly.

The inserted "Memory Stick Duo"cannot be used in your camera
(See below).

The "Memory Stick Duo" is damaged.

The terminal section of the "Memory Stick Duo" is dirty

Compatible cards.
Memory Stick Duo (without MagicGate)
Memory Stick Duo (with MagicGate) *1 *2
MagicGate Memory Stick Duo *1
Memory Stick PRO Duo *1 *2
NOT compatible
Memory Stick (without MagicGate)
Memory Stick (with MagicGate)
MagicGate Memory Stick
Memory Stick PRO

Some Memory Stick Duo have a write protect switch on the back.
You cannot record, edit or delete images if you
slide the write-protect switch to LOCK with a
fine-tipped object

"Memory Stick Duo", "MagicGate Memory
Stick Duo" and "Memory Stick PRO Duo" are
equipped with MagicGate functions.
MagicGate is copyright protection technology
that uses encryption technology. Data
recording/playback th
at requires MagicGate
functions cannot be performed with this

Supports high-speed data transfer using a
parallel interface.

Oct 12, 2014 | Sony Cybershot S650 Digital Camera

1 Answer

When you turn on the camera, message Memory stick error appears. Camera works fine with internal memory but not when using sony memory stick PRO DUO

Try to format memory stick through camera menu to solve this problem and if camera wont allow to format then try/ replace memory stick as this PRO DUO could be defective.
If another memory stick gives same problem then memory stick slot connectors could be bad and visual check by local camera repair shop is required.

Feb 27, 2011 | Sony Digital Cameras

1 Answer

Says error on formatting memory card.

The camera may display a FORMAT ERROR if the inserted media is not formatted or if the media was formatted on a computer. This error may also display if the inserted media is not supported by the camera.
Try to remove and re-insert the Memory Stick media several times.
Make sure that the inserted Memory Stick media is compatible with the camera. DSCW310 Camera is compatible with the Memory Stick Pro Duo upto 32 GB.
You may also try formatting the Memory Stick media to resolve the issue. Format the Memory Stick media using the FORMAT option in the camera menu.
Formatting will erase all stored data, images, movies, etc., from the Memory Stick media. FORMAT option is available in the Memory Card Tool Menu of the Camera which is in the Settings Menu. Please back up the data by inserting the Memory Stick in the Computer Memory Card slot.
This may also happen if the terminals on the Memory Stick media are dirty. Remove the Memory Stick media from the camera and use a soft dry cloth or pencil eraser to clean the contacts. Make sure there are no residual particles on the Memory Stick media before re-inserting it into the camera.
The data on the Memory Stick media or the Memory Stick media itself is damaged. Try using a different Memory Stick media in the camera.
This should resolve the issue. If the error continues to display, the media may need to be replaced or the camera may require service.

Jan 23, 2011 | Sony Cybershot DSCW310 Digital Camera

1 Answer

Cannot get my memory stick to work in my camera. The only memory I have is the 'internal memory' which is good for about one minute and possibly 10 photos. How do I get the memory stick of 1GB to start...

Did you formatted memory stick in camera?
Insert memory stick in camera and Format it by going into setup menu, you will see Format option and this will solve the issue.
If problem still not solved and camera gives memory stick error then try another memory stick in camera, you can use up to 2GB memory stick in this camera.

Oct 24, 2010 | Sony Cyber-shot DSC-S700 Digital Camera

1 Answer

Hi I have a sony cyber shot camera when i tried to ON it The memory stick error appears saying " INSERT MEMERY STICK" inspite of memery stick is inserted also i get this error.And when i tried to format it...


The Reinsert Memory Stick error message appears when the inserted Memory Stick is corrupted or not in a correct Format. This issue can be resolved by trying the steps mentioned below:
  • Remove and re-insert the Memory Stick in the Camera.
  • Check if the inserted Memory Stick is compatible with the Camera.
  • Format the Memory Stick in the Camera. Do not Format the Memory Stick in the Computer, as this will damage the Memory Stick being used in the Camera. The Camera will not detect the Memory Stick again, if it is formatted in the Camera.
  • Clean the terminals of the Memory Stick by using a soft dry cloth.
  • Remove the Memory Stick from the Camera and check if the Internal Memory is working fine.

You may also try power resetting the Camera. Power resetting can be done by removing the batteries from the Camera and then press and hold the POWER BUTTON of the Camera for 15 seconds and then reinsert the batteries after 1 minute.

If the issue persists, service may be required.




Oct 21, 2010 | Sony Digital Cameras

2 Answers

Getting an error code c:13:01 on my sony t900 camera

“Memory Stick Duo” is unformatted.
“Memory Stick Duo” is broken.
“Memory Stick Duo” type error
The camera cannot read or write data
on the “Memory Stick Duo”.

Format the “Memory Stick Duo”.
Replace a new “Memory Stick Duo”.
Insert a supported “Memory Stick Duo”.

All above are solution for your quiry

Jan 21, 2010 | Sony Cyber-shot DSC-T900 Digital Camera

2 Answers

Why does my DSC-P31 Camera won't accept Sony memory MSAC-M2?? and what are the list of memory stick that compatible to DSC-P31?? thanks

It is an old camera. It was introduced in 2002. The spec's I looked up just say memory stick, and memory included "8MB Memory Stick". I looked the MSAC-M2 up on line and it looks a like it's a "Memory Stick Duo Adapter" not a memory stick. I'd try one that is sold as a "Memory Stick".

Oct 05, 2009 | Sony Cyber-Shot DSC-P31 Digital Camera

1 Answer


The Error message C:13:XX indicates that the Camera cannot read or write data on the Memory Stick or an unformatted Memory Stick is inserted in the Camera or the inserted Memory Stick cannot be used with your Camera or the data is damaged.

1. Try reinserting the Memory Stick several times.

2. Format the Memory Stick in the Camera.

*Formatting a Memory Stick will delete all the data saved in the Memory Stick.

Insert the Memory Stick in the Camera, Turn ON the Camera. Press MENU -> Memory Stick Tool -> Format -> OK.

Memory Stick compatibility information for you Camera:

3. Try with different Memory Stick.

Good Luck!!!!!!!!!!!!!!!!!!!!

Aug 28, 2009 | Sony Cyber-Shot DSC-P43 Digital Camera

4 Answers

Error message: Reinsert the Memory Stick"

The problem is with the memory card. It probably just shorted internally and is no longer useful. The amount of memory is not the problem, as I used a 4GB card for a long time and my card finally went bad. You will just have to get another memory card and MAYBE find someone to be able to retrieve your data.

Aug 09, 2009 | Sony Cybershot DSC-S950 Digital Camera

1 Answer

Have a new sony dsc-w120 cyber shot camera. first digital camera and have no clue. also have memory stick duo. can i transfer pictures directly from the camera to my mac computer using usb...

Camera has small inbuilt memory that can store few pictures. You can copy these photos in memory stick by inserting memory stick in camera, go to Menu >> Copy >> Yes.
Memory stick stores many photos depends on its size and let memory stick in camera, hook it with computer and transfer photos from memory card.

May 05, 2009 | Digital Cameras

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