My daughter and share a internet broadband connection with mine being the no 1 connection. For some unknown reason she recently turned off her windows xp firewall. I have rid her computer of over 20 infections (hopefully) but now cannot turn her firewall back on. The security centre keeps giving us an "unable to activate firewall" message. She is on-line constantly and we need the protection . Any advice would be greatly appreciated.
Comment posted on Jan 04, 2008
I restored my system as suggested unfortunately same problem. When you try to turn firewarll on you get "WINDOWS FIREWALL SETTING CANNOT BE DISPLAYED BECAUSE ASSOCIATED SERVICE IS NOT RUNNING. DO YOU WANT TO TURN FIREWALL ON Yes or No. When I select YES the following error message comes up "WINDOWS CANNOT START THE FIREWALL\INTERNET CONNECTION SHARING (ICS)SEVICE" Has any one have any suggestions?
Comment posted on Jan 07, 2008
Thanks to everyone who answered my query, Firstly let me say I have an antivirus and malaware scanner installed on both our computers - did so as soon as I decided to get broadband. I really did not want to reinstall so I read all of your advice - nothing worked so this morning I logged into microsoft.com- went to the ITT sections notes and found my solution, For some reason ICS and Firewall is dependent on Remote Access being available so in the console I started remote access which had been disabled and then went down and started firewall/ICS services and VOILA firewall is now activated. Thanks again, Lori
hoppfully your system restore is turned on. It sounds like both of you are administrators? If it was me I would create another user with administrator properties and the both of you with limited or just your daughter limited user accounts. now back to your problem....go to the system restore and restore back to a point just before you had problems.
Comment posted on Jan 05, 2008
pay close attention to the messages your computer is giving you. ASSOCIATED SERVICE'S. If you are a administrator co to control panel and open Administrative Tools,computer managment,services and aplications,services. this is a list of services that will be turned off or on. You will want to scroll thru these services and you dont waNT TO CHANGE ANYTHING JUST YET.
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I had the same problem over the summer - twice! After much nail biting and backing up files to DVDs I proceeded to restore the OS (xp). Thankfully there are two options when it comes to this. One is a complete wipe of the hd and the second retains data files (pics etc.) but removes all programs not originally shipped with the os . This means you will have to re-install any games, security software, software and drivers for cameras, printers and such (icons may remain on your desktop but will not function until the software that put them there has been put back on the machine). After doing this type of restore , above all else, UPDATE, UPDATE, UPDATE! The OS will be in it's original state - without all the security and system patches issued since your computers manufacture. Go to Microsoft's update site at least once a day for a week till you are sure there are no more updates (some updates will not be available until others have installed - so keep checking). Also, make sure any software you re-install (especially anti-virus/spyware) is of the current version. This was how I fixed it the first time. The second time I fixed it was by pure luck while rooting around in places only the "geeks" know about. Unfortunately, I do not recall what it was, exactly, I was nosing around in when my computer offered up an option to 'repair' itself. Having gone round a dozen times with the firewall/ICS message I didn't expect to be back in business with one click! I'll see if I can jog my memory and repost with anything I might come up with. Good luck, Jeff.
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May save you a lot of reinstalling and is not the "dirty install" of the past Windows versions. Remember you will have to reinstall all your updates. The advice to create a limited user for other people is a great one. One you should seriously consider.
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You dont have any options, other than fresh installation of the OS, Many of my Clients had this problem, I could not get a good solution to turn it on, Take a note, the folder options under the tools menu will not be present, and you will not be able to access many of your system programs like msconfig, group policy editing, etc, even if you have a solution to turn the firewall on, these other settings, will be not be accessable, this is due to severe spyware infection with virus infection also. I had no other choice than installaing a fresh OS after a clean format. DONT forget to take a backup of your data files present in the OS Root folder. Today, you will not be free from virus and spyware, with having a firewall. So dont waste your time , Just Format your Root Directory, Install a fresh Copy of your os, firewall, anti-virus, anti-sypware softwares, See to it that your Security Softawares are always upto date.
Comment posted on Jan 05, 2008
ok, If you want to try to bring your system without a reinstall, try this, Install a anti-virus and anti-sypware software(if you want one go to the following url: www.free.grisoft.com, here you hava a free version of the software, with free update for the virus and sypware database). update the softwares to current date, run them, this will clear you from the viruses and sypware. then go to the services window (for windows OS >start button, control panel, administrative tools, services.) here you will have a list of services running on your system, navigate to the windows firewall /ICS service, double click for properties for the service, On startup type select disabled. restart your system, then on the services window for windows firewall which you disabled, select automatic, then click start. that is all, if you are lucky it might start up.
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