Double-check your flash settings. You mentioned the camera is in Auto mode, but the flash has separate settings from the camera's shooting mode. With the camera in shooting mode AUTO check the Flash settings (Auto, Red-Eye Reduction, Fill-In, Off) It may be set to 'fill' causing your photos to be too bright. Also, depending on how close you are to your subject the flash may not be needed. Using the flash when too close to your subject (less then 3 ft.) will cause bright/white photos. Turn the flash OFF if you are taking macro or photos closer then 3ft. If neither of these fix your problem, turn the flash mode OFF, and camera shooting mode to AUTO and in a naturally well lit area, take a photo, if the photo is still too bright, you may have something mechanically wrong with your camera.
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