Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Ice and water dispenser

I have a whirlpool conquest side by side made in 2001--the ice maker works just fine but will not dispense when trying to get ice thru chute--water dispensing is the same way--will not dispense water--both quit working at the same time--i'm wondering if there may be a reset button somewhere

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  • webvikgirl Jan 07, 2008

    We have the exact same problem and it is not the lock button on the front. The entire dispensing unit has stopped working.

  • Anonymous Aug 20, 2008

    Only problem is the ice dispenser for me. Water dispenser is working fine, as is ice maker. There is no lock button on my freezer that I am aware of, but mine is Model# ED25TQ. Other details same - white side-by-side.

  • Anonymous Mar 16, 2009

    Same issue here. They both stopped working at the same time and the lock is not on.

  • Anonymous Mar 20, 2014

    Ice will not come down the chute

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Has someone pressed the lock button on the front of the fridge just above the dispenser, next to the crushed & not crushed ice button, if so there is also an unlock button next to it.

Posted on Jan 04, 2008

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1 Answer

Whirlpool conquest g56sha not making ice


The ice maker not working: ---

Its the problem of water inlet valve. It's a dual valve. This valve has two tubes in it. One for water dispenser and one for ice maker chamber. The one side of valve is working, but other side of the valve is not working. The valve is got stuck in one position

Click this link below to troubleshoot the problem: ----

http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html


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This will help. Thanks. Helpmech.

Oct 27, 2011 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

We have a whirlpool gold conquest side by side refrigerator. Water dispenser works, ice does not. Stopped suddenly making any ice. How do we fix it? It's only 2 years old.


Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it's frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don't refill with water.
ICE MAKER NOT GETTING WATER
Try swapping the wires on the dual water inlet valve. It's on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow.

Jan 21, 2011 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

I purchased a new whirlpool conquest and have had on for two days. i have water coming out of the water dispenser but still no ice production. There is no water in the chute leading to the ice maker. ...


Maybe it won't call for water until it goes through the cycle. Try putting water in the ice mold and see if it starts working when it freezes and dumps the ice. Make sure the water line is open by swapping the wires on the dual water inlet valve. Then the water dispenser will send water to the ice maker and you'll know the valve and line works.

Sep 01, 2010 | Whirlpool Gold White-on-White 21.9 cu. ft....

2 Answers

Ice Maker Works, Water Dispenser Doesn't


I have a whirlpool side by side. water and ice in front. ice working and water not. the hose is not frozen and it is not humming when you push the water dispenser. It would give us water and quit but now we have nothing.

Jun 25, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Water dispenser stopped working.


if your ice maker works fine then its going to be your solinoid valve thats bad oin the dispenser.

Apr 05, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

In door ice dispenser does not work but the water dispenser does.


check to make sure there is water or ice in your ice maker tray. If none then problem is usually a water supply issue to the ice maker. Behind the frig are the water supply inlet valves. One is for the water dispenser in the door. THe other is for the ice maker. However when one goes bad they both are replaced as one unit. Also Check position of fingers in ice maker. If not in a vertical position then try to reset the ice maker unit and worse comes to worse, replace it with a new one.

Nov 19, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

GS6SHEXMLoo side by side ice dispenser not working


On advice from the tech I removed acess door. It was covered by frozen moisture.
I removed the motor it was full of water. I verified 120 volts at plug to motor from control
by depressing the door switch and ice dispenser lever at same time. The motor ohms out
but because of amount of water removed from it I am going to replace it and see what happens.

Aug 05, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

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