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Problem for Konica Minolta bizhub C351 All-In-One Laser Printer

I have a Konica bizhub c351 with and error code of

By badkbarb50 on Nov 03, 2009

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I have a Konica bizhub c351 with and error code of c0211. I took the back off and played with the black motor that lifts the tray. The tray moves freely and the motor seems to move freely. When I turn the machine on it does not go through any kind of check like it did before it just goes to the same screen. Is there a way to reset this to get it going again to test if there is still a problem

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Solution #1

posted on Nov 09, 2009

badkbarb50

Rank: Apprentice
Rating: 0%, 0 votes

The extra side tray feed was way out of alignment. It must have been kicked or bumped and the motor was not lining up to the feed so the paper was not getting picked up. There are two metal anchors on either side of the tray, they were adjusted. The c351 had to be reset after the repair, like rebooting a computer.

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