Question about Kenmore 62702 Microwave Oven

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Kenmore microwave bulb issues

Lightbulbs burned out, when I replaced them they still don't work. I replaced the fuse, still no lights. I unplugged it first and everything. Any ideas?

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  • jbobjbob Mar 05, 2008

    Kenmore Over the Range Micro

    NO lights under the micro working even after the bulbs were replaced. The fan doesn't work either. I want to know what I need to replace to get these to work.....please

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  • 9,098 Answers

We see this a lot. The problem is on the control panel, which we regularly repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.

Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jan 13, 2008

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Is this a countertop microwave or an over-the-rang (OTR) microwave? If it's a countertop model, you need to completely remove the outer case to get to the lightbulb. If it's and OTR microwave, there usually is an access cover located behind the grill vent. You can remove that grille vent by removing the 2 to 4 screws above the grill vent. Then either slide the grill vent 1/4" to the left to remove it, or else (depending on the model), just pull out the top of the grill vent, followed by the bottom. Then you should be able to see the lightbulb access cover. Usually there is 1 screw that you have to remove. But unplug the microwave before you to any further! Now remove the screw, lift up and remove the cover, and you should be able to get to the light bulb.

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We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid in about a week or so.

At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or stuck in "night light" mode. Sometimes this will similarly affect the fan operation or inside light, too.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

9fb97b9.jpg

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