Question about Zenith E44W46LCD 44" Rear Projection HDTV-Ready Television

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Growing blue haze on our picture screen.

We need to know how this is repaired. Apparently, many owners of this model of the Zenith projection TVs are reporting this problem...some more than once. We want to know how long the repairs take. Does the TV have to be taken out of our home to be repaired?

Any information would be most appreciated. We just want to understand the problem and the repair process before we contact our Best Buy warranty's always better to have an idea of what the process will be.

Thank you.

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Re: Growing blue haze on our picture screen.

This is a bad problem with the light engine caused by overheating usually due to reduced airflow from dirty air filters.
My recommendation is to push your warranty company to replace this subpar model with a different one. There are too many instances of repaired models having a reoccurance of this same problem.

The blue line you are seeing is a product of one or two possibilities. The LCD panel which provides the blue imagery, which by the way is made by SONY Electronics, is defective. The LCD panel, in the optic engine (made by Ricoh) is basically loosing partial horizontal data, or the blue color filter has overheated and is becoming discolored, causing the loss of correct deflection through the optic prism. There are two ways to approach this. LG can offer some concessions and get you squared away, or provide the part, and you would be responsible for the service labor involved. Either way it can happen. The first thing I have to suggest to anyone purchasing a LCD or DLP projection TV is REMEMBER to keep an eye on the air intake filters. LG / Zenith products have one in the rear of the set, and 1 on the bottom of the unit. Reduced air flow through these units cause these "video deflection" issues. Overheating plainly affects these sets. I personally wouldn't own one, no matter who made it.

Posted on Jan 04, 2008

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