Question about Microsoft Windows XP Home Edition

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Head Gear WC755IPT Web Cam

I have a Head Gear WC755IPT web cam connect to a Compaq Presario SR1625NX (AMD X64, 1GB Ram, Asustek Amberine motherboard,Phoenix Tech. BIOS, dated 10/14/2005, ATI Radeon XPress 200 Series video card).

I installed the web cam's driver, as per the manufacturer's instructions. How ever, when I plug the web cam in, I get an Unknown Device under the USB Controllers. When I try to start the camera, I get a no driver loaded error, and no capture device present.

What do I need to do to get this web cam working? I know the cam works, as I have connected it successfully to another pc (running XPPro).

Thanks for the help!

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  • pweegar Jan 04, 2008

    OOOPS.. Sorry, I should have stated that I HAVE SP2 and ALL updates, to date, installed.



    I've contacted HP Web chat for support. They had me download, and install the latest Catalyst driver for the ATI video card. However that has NOT resolved the problem. I will try again tomm.

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I have a suggestion.. pls install SP2 of windows xp and try again..ok

Posted on Jan 04, 2008

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