Question about Dell 924 All-in-One InkJet Printer
This fixed the problem for me : found it on the Dell support website:
Reposition the Encoder Strip
Note: There is a small slot on the back of the ink cartridge carrier, into which the encoder strip fits.
Posted on Mar 27, 2008
One of the soultions is that you have to have both color and black cartridges in the carrier. even if they are empty.
Posted on Jan 05, 2008
Tips for a great answer:
Oct 30, 2012 | Dell 926 All-In-One InkJet Printer
Lift the printer unit up. Position the scanner support beam between the tabs to hold the printer unit lid open. The ink cartridge carrier moves to the loading position in the center of the printer.
Press down on the lever in front of the right and left ink cartridges lid. The lid opens and raises up.
Remove the color and black ink cartridges from the carrier. Inspect the cartridges to ensure that it is compatible with the Dell 926 printer. The proper cartridge is called Dell 926 Standard Capacity Color Ink and Dell Standard Capacity Black Ink.
Examine the cartridges for any tape over the ink nozzle. New cartridges have a strip of tape covering the bottom of the cartridge that must be removed before installing into the printer.
Insert the cartridges into the carrier so the label is on top with the color logo side going in first. Press the lid down to snap it into place.
Push the scanner support bar back to release it. Lower the printer unit until it is closed.
Turn the printer off. Restart the computer. Turn the printer on. If the error message appears again, the cartridges may be defective and needs to be replaced.
I hope this clears up your problem.
Good Luck and Have a Nice Day!!
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