Question about Kenmore 24032\24036 Top Load Washer

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Washer I baught a new washer today, but when we used it, it fills and then stops, it will not drain or go into the spin cycle. Now it is filled with water? Is it hooked up wrong?

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Re: Washer

Insure all the transit packaging is removed from underneath
check drain hose for the discharge end hooked into anything?..lay hose down into bucket and check..should siphon from machine... if not theres a problem with the machine
as its under warrenty i would'nt go any further than that. let me know how you get on

Posted on Jan 04, 2008

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1 Answer

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Does the washer fill normally and just stop? Or, does the washer fill, go through a complete cycle, and just won't drain? There could be a couple of problems that cause a no drain issue. 1. FILL NORMALLY & STOPS, WILL NOT SPIN - This is usually a bad lid switch. If you open and close the lid, you should hear a "click", indicating the switch is working. 2. FILL NORMALLY, AGITATES, WILL NOT DRAIN - This could be a clogged drain pump, pinched hose, clogged rain line. Also, you need to make sure timer is advancing properly. If the timer never advances, the washer will fill, but won't go into agitate or spin. Let me know if this is helpful.

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