Question about Office Equipment & Supplies
I have a HPphotosmart 2570 all-in-one series printer I bought in 2005 it collects dust and am frustrated because it printed for about 6 months and quit it always says PAPER JAM and theres not .I've tried everything I thought it seems it doesn't want to bite the paper to pull it in. I hardly used it much! Please help me
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Posted on Jan 02, 2017
SOURCE: What paper jam?
Does the printer even try to pick a piece of paper from the supply tray? If not, then it would appear that a sensor somewhere in the paper path is bad, either mechanically or electronically. Often, these sensors have a lever which touches the paper. If by chance the lever is broken or stuck it won't give a correct message to the logic circuit. If by chance the sensor is electronically defective, it would still give a bad message to the logic, and it would need to be replaced. Logic circuitry could be bad, in which case, replace the printer. With the lowcost printer/all-in-one units these days, it seems fixya has a continual flow of inquiries. Maybe this will give you some help.
Posted on Aug 09, 2007
If it's the same as my Hl-5250DN, you have to use MP Tray mode. The MP (multi-purpose) tray is cleverly hidden on the front of my printer.
Posted on Feb 25, 2009
Dell does not make printers. They put their name on Lexmark printers.
I just repaired a 926 which had a paperjam alarm...and no paper jam. The paper sensor microswitch had been bent up onto a paper roller so the printer thought a piece of paper was stuck under it. It was hard to get the little lever off the roller and back, hanging free, without breaking it. This did not happen on its own so I can't fault the printer.
Look for this tiny black plastic lever hanging down right in the middle of the upper paper rollers, just behind where the carts run.
Posted on Jul 03, 2009
Please onsult this HP support article and follow the steps outlined there to clean the rollers, etc. Frequently this roller cleaning and possibly a reset is all that's required to clear the jam error. (If you have access to compressed air, you can gently blow air throught the printer to clear out paper dust and debris from inside.
Also be sure to follow the instructions in the manual or here to load the paper correctly, fan sheets before loading, and if the problem continues, try flipping the stack of loaded paper upside down and reloading, or try another kind of paper..
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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Posted on Jul 03, 2009
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