Question about Bernina Artista 170

3 Answers

Can't connect my Bernina 170 Embroidery unit to my computer

I continue to get a message "Serial port is engaged"

Posted by on

  • 2 more comments 
  • csumrall Feb 08, 2008

    I just started having the same problem, but am trying to upload a design to my 185. I have installed Artista Embroidery Software V4 to another computer, but have the same problem. I have not found a solution yet. . .

  • judymom59 Dec 08, 2008

    I have the same problem also with my 180. I may call the Bernina store here, but am trying a new serial chord first

  • pkurkowski Mar 05, 2009

    My message on the computer is telling me to try a com port till it is accepted but none will recognize it. We need a patch but no one can seem to find out whidh one! My machine is 6 years old or more and my computer is 2 years old, not the one I used when I bought the machine.

  • Anonymous May 09, 2009

    I have the same problem with my artista 185... please post an answer if you have one I will be so thankful!

×

Ad

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I just bought a new laptop and upgraded to V.6. Since I have always used a magic box I didn't know how to attach my bernina 170 directly to the laptop. My bernina dealer said that I would first need a serial to usb adapter since my machine is old enough that it doesn't have a usb port on it. Make sure it doesn't have the screws on the serial part because they will not allow you to attach it to the machine. He also said that I may have to make a new com port as most pc laptops only show 4. I did a search of the computer and found how to make a new com port. A little more fiddleing around with the laptop and cables and restarting both then it somehow recognized that I had made a new com port. Voila. It now works. (I am a Mac person). Hope this helps. margaret

Posted on Jan 22, 2010

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I finally figure out my problem and am up and working again. Microsoft Active Sync was reserving the Com 1 port. I simply went into the Active Sync and changed to port to Com 4. I did talk to someone at my Bernina dealer about the problem and evidently there are lots of people that have teh same type of problem if they have a Palm or phone that they connect to their computer.

Posted on Feb 11, 2008

  • cfrankcef Oct 31, 2010

    I had a similar problem when connecting my Bernina 153 to the computer ("serial port is engaged"). I bought a newer USB-serial cable specifically compatible with Windows XP. I installed the cable and the included driver and connected the machine with no problem.

    Please note: on the 153 (and maybe other machines?) the serial outlet has only the 9-pin section and no spaces for the side pins usually found on serial cables. You must use a cable whose side pins can be screwed back away from the outlet. The Keyspan cable recommended on some Bernina forums will not work as its side pins are fixed.

×

Ad

Unplug ALL plugs going into machine and only plug in the foot pettle and the electricial outlet cord

Posted on Feb 07, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Is bernina artista 180 embroidery module compatible with bernina artista 170


Yes, The BERNINA Artista 180 and the BERNINA Artista 170 do in fact use the same Embroidery Module.

Sep 28, 2015 | Bernina Artista 170

1 Answer

Why wont my Bernina 170 QE embroidery unit work


Electronics fail eventually. It is a bummer because I bet you love your old Bernie. Electronics are nothing for the novice to mess with unless they have loads of component level experience. I would take this to your sewing tech and have them check it out. (maybe get a new one?)

Jul 21, 2014 | Bernina Artista 170

1 Answer

I purchased a serial port that is not compatable with my sewing machine, I also purchased an updated software with Bernina to make my embroidery machine user friendly. however,I am unable to connect


Problem is that the Bernina software you are using expects to talk to a 'COM port and the PC's USB serial interface doesn't automatically default to a COM port. Make sure you have installed the software that was delivered with your USB-to-Serial adapter and look on your PC's 'Device Manager' under 'Ports' - you should see the USB adapter listed and it should be assigned to a COM Port number. You need to check what COM port numbers are accepted by the Bernina embroidery software (sorry, I cant remember and haven't got one here presently) - it should be in the Options menu. You have to ensure that the USB 'virtual COM port' is the same as that which is set in the Bernina software. If the Bernina software doesn't support the COM port allocated to the USB interface, go to 'Properties, Port settings, Advanced, COM port number and set this to the same as the COM port number in the Bernina software - hopefully this should set up the link OK, provided you haven't got a COM port clash - to avoid this, it's usually best to choose a COM port number of 2 or above.

Dec 02, 2011 | Bernina Artista 180

1 Answer

I want to connect my laptop to my Arista 170 using an usb to serial port cord. where can I find the correct cord?


I tried a Dynex USB to Serial cord found at Best Buy. worked great for an Artista 180. I used the Artlink software free download from Bernina. Works very well.

Feb 23, 2011 | Bernina Artista 170

2 Answers

Trying to connect a USB to the serial port of a Bernina Sewing Machine (Bernina 170). Has been working for a couple of years and has stopped all of a sudden. Does not work on and XP PC, Vista or win 7....


The Dynex adapter does not have any numbers on it. It was the one that is only about a foot in length and has a square center piece that houses the conversion electronics. Standard 9 pin RS-232 male plug on one end and the standard USB plug on the other end. I purchased it within the last month at BestBuy here in Austin TX.

Oct 28, 2010 | Bernina Artista 170

2 Answers

USB to Serial port cable for Bernina Artista 180


Just happen to be sitting in front a Bernina 180 at this very moment - with the connecting cable attached to a Keyspan USA-19HS Adapter. It is a current adapter available from either Keyspan (www.keyspan.com) or any number of computer retailers - physical or online. Seems to run around $30.00 just about everywhere. Auction sites may have bargain. Worked like a charm on an older XP computer as I was able to test the older software I had due to it having the necessary parallel port the the older dongle. While I am fairly certain this combination would also work on my Windows 7 computer, I am unable to test it as I have not come across a parallel adapter that will work with the older software parallel dongle. I've had other programs/peripherals that utilize usb to serial adapter (on my Windows 7) that have worked fine, so I suspect this would also be the case.

Hope this helps. If you have specific questions, please don't hesitate to contact us.

Happy stitching,
Kim
www.sewingexpressions.com

Jun 23, 2010 | Bernina Artista 180

1 Answer

Trying to connect a Bernina 165 to a Dell computer running Windows XP Pro in order to use machine embroidery. All of the four ports (COM 1, 2, 3 or 4) say the port is engaged. Previously, with an older...


Please check the Bernina website software upgrades for a solution. I use XP Home and have no problem but there was a software upgrade download for my Artlink version and also for the security key for the Bernina Designer 4.0 to install to make it work.

Aug 12, 2009 | Bernina Artista 170

2 Answers

Connection problem with computer to sewing machine and reader/writer


Hello,
It is not true that the 180 is not compatible with new software.
I'm owning a artista 180 from 2002 and just installed the software designer V5+ on a laptop with windows vista.
The only problem was that there was no serial port on the laptop, now I have a new cable with USB ans serial output and the software works very well !!
When you contact Bernina you will get the same answer.

greetings Carla

Jul 16, 2008 | Bernina Artista 180

Not finding what you are looking for?
Sewing Machines Logo

1,656 people viewed this question

Ask a Question

Usually answered in minutes!

Top Bernina Sewing Machines Experts

Tally Girl
Tally Girl

Level 3 Expert

1133 Answers

jnissen

Level 1 Expert

27 Answers

silly01

Level 1 Expert

18 Answers

Are you a Bernina Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...