Lexmark MFP-X3470 All-In-One InkJet Printer Logo
Posted on Jan 04, 2008

I have a lexmark 3400 series bought new cartridge it says it is missing

It keeps saying cartridge is missing when i put a new one in

  • 8 more comments 
  • Anonymous Jan 09, 2008

    I am having the same problem...

  • Anonymous Mar 10, 2008

    Exact same problem

  • Sun Li Mar 13, 2008

    I have the same problem. Lexmark online support said it must be a bad cartridge but I doubt that is it.

  • Anonymous Apr 04, 2008

    also having the same problem

  • rbrunt007 Apr 06, 2008

    Same problem. this is annoying. I put the old cartridge back in which is identical and it sees the cartridge but is obviously empty and needs replaced.

  • Anonymous Apr 13, 2008

    cartridge it says it is missing problem,

  • Anonymous Apr 22, 2008

    same thing with mine did notice new cartridge made in Mexico old one made in Philippines not sure if it means anything

  • Anonymous May 13, 2008

    Same problem here too, and I am not refilling my cartridges, I am buying Lexmark ones..... Printer is a piece of garbage.

  • Anonymous Jun 05, 2008

    I'm having the same problem, ANY advice?

  • care_bear862 Jun 26, 2008

    I have the same problem with my lexmark 3400 series and have done the test for ink. It is ink in there, now what? Please help, thanks

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4 Answers

A

Anonymous

Had the same problem with my 3430 and this is my solution. Probably SO not recommended by Lexmark.

I took a dry Q-tip and cleaned off the inside contacts, the copper bits in the cradle that make contact with the cartridge. Do it carefully but firmly. You don't want to break anything.

First it changed to a "incorrect Cartridge" and I thought, Now we're getting somewhere. So I scrubbed again. And I'm also printing again. I had dirty contacts.

Hope this helps

A

Anonymous

I am also having the same problem...

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  • Posted on Jul 31, 2008
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Same thing here, i bought recycled and the company who recycled claims they tested it ok but my computer and printer does not recognize it. And if I continue with the low ink message I get a prompt that says ...can anyone help? lxcypswx.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

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  • Posted on May 15, 2008
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I have the same problem. I did the test it recommended for putting it on a damp cloth and then pulling it across, there IS ink in it. Brand new cartridge made in Mexico. What do I DO?

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