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I have a lexmark 3400 series bought new cartridge...

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shared by 11 users

posted by lisas123 on Jan 04, 2008

it keeps saying cartridge is missing when i put a new one in

I have the same problem

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10 Other Users Have The Same Problem

Posted by care_bear862 on Jun 26, 2008

I have the same problem with my lexmark 3400 series and have done the test for ink. It is ink in there, now what? Please help, thanks

Posted by Guest on Jun 05, 2008

I'm having the same problem, ANY advice?

Posted by Guest on May 13, 2008

Same problem here too, and I am not refilling my cartridges, I am buying Lexmark ones..... Printer is a piece of garbage.

Posted by Guest on Apr 22, 2008

same thing with mine did notice new cartridge made in Mexico old one made in Philippines not sure if it means anything

Posted by Guest on Apr 13, 2008

cartridge it says it is missing problem,

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Best Solution

posted on May 15, 2008

betterhomes

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I have the same problem. I did the test it recommended for putting it on a damp cloth and then pulling it across, there IS ink in it. Brand new cartridge made in Mexico. What do I DO?

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Best Solution

posted on Mar 31, 2008

Guest

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i am also having the same problem...

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Solution #3

posted on Aug 31, 2008

Guest

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Had the same problem with my 3430 and this is my solution. Probably SO not recommended by Lexmark.

I took a dry Q-tip and cleaned off the inside contacts, the copper bits in the cradle that make contact with the cartridge. Do it carefully but firmly. You don't want to break anything.

First it changed to a "incorrect Cartridge" and I thought, Now we're getting somewhere. So I scrubbed again. And I'm also printing again. I had dirty contacts.

Hope this helps

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Solution #4

posted on Jul 31, 2008

steph9172

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same thing here, i bought recycled and the company who recycled claims they tested it ok but my computer and printer does not recognize it. And if I continue with the low ink message I get a prompt that says ...can anyone help? lxcypswx.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

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