Maytag Neptune MDE5500AY Electric Dryer Logo

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Posted on Nov 03, 2009
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Drier makes sound as it starts but it seems like it has a hard time rotating even when empty. makes harsh sound

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Curtis Sewell

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  • Maytag Master 7,482 Answers
  • Posted on Nov 03, 2009
Curtis Sewell
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Joined: Sep 25, 2009
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UNPLUG YOUR DRYER BEFORE STARTING ANY REPAIRS
1...Your problem sounds like drum rollers have flat spots on them or in need of lubrication.
2...Your belt may have slipped off of the idler arm pulley or maybe worn.

If you have a front loading machine,

Remove the electrical console that holds the timer switch, start switch, etc. from the top of the dryer.
Be REAL CAREFUL not to knock any of the wires off of the timer switch. Then remove the top of the dryer.
Remove the front of the dryer. This will expose the drum and belt. Be sure to note the route of the belt, this will come in handy when it is time to reinstall the belt. Remove the drum and belt and this will expose the idler arm pulley, motor, and drum rollers.
You can also at this time check the belt as to the condition and to see if it is routed properly and not slipped off of the idler arm pulley.
Check your rollers for flat spots, if they have flat spots on them replace them.
If they don't then they probably only need lubrication. Lubricate the shaft of the rollers with a good grade of machine oil such as 3 in One oil. Reassemble the dryer, plug back in.
I will include these two websites for parts and further help:
http://www.partselect.com/
http://www.appliancepartspros.com/index.aspx
Both also have chat assistance 24/7.
Good Luck,
I hope this helps

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The motor which rotates inside along with the hard discs and the spindle might have got loosened
If this is in warranty then get it replaced , other wise you might need a new one
I also dropped mine some time ago and it made a very harsh sound , on taking it to a hardware expert who found after opening it that the spindle was loose so after tightening the screws it all started working fine but sometimes it is so bad that replacement is the only option
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