Maxtor Hard Drive Logo

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Posted on Nov 03, 2009
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Hi i have an maxtor one touch 4 it was working fine into one day i hook it up and it didnt read not i get a flashing white like on my hard drive

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Chris

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  • Master 696 Answers
  • Posted on Nov 04, 2009
Chris
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Joined: Apr 23, 2009
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Hi,

There are a few reasons this would happen, The options are a bad USB cable, a faulty driver in your PC, a failed circuit board in the enclosure or a failed circuit in the drive itself.

First try the drive on a different PC and see if it works. If it does reply back and we can look into the failed driver. If it doesn't then take it to your local PC shop and have the technicians test it with a new USB cable, if it works buy the new cable. If that also fails to work have the technicians move the hard drive into a new enclosure.

If it works in the new enclosure buy the enclosure and your on the way. If it doesn't, then the hard drive itself is the problem. If that is the case you will need the help of a data recovery pro to retrieve your data. If this is the case reply with your location(Country, State and City) and I will assist you in finding a reputable pro to assist you.

Hope this helps FixYa,

Chris

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