There are several things here.
Is the region code correct for dvd.
Is the disc compatible with the dvd.
If it is a recording on a blank dvd has it been finalised if it comes from another persons DVD.
Look in the front of your manual it will list discs that are are playable and not.
When trying to play a blue ray disk I get to the movies menu but then I can go no further and the...
(More)
When trying to play a blue ray disk I get to the movies menu but then I can go no further and the remote won't work either but only with blue ray disks not with DVDs