My new Uniden Phone/Answer machine is loading down my fax line
I have a shared voice/fax line. phone line goes into the fax machine which has a line output that goes to the phone. When I attach my new uniden phone the fax machine no longer works. The fax has a self test and indicates the line signal is degraded when attached to the uniden phone (like the phone is pulling down the voltage or something). My older phone does not have this problem, I hook it up the same and the fax works. Any ideas on how to fix it?
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For a phone line dedicated only to the fax machine, the process is as follows:
Press Menu/Set, 0, 1.
You will see the Fax Receive window
Use UP and DOWN arrows to change the setting to FAX ONLY
Your fax machine will now answer every incoming call. If the fax machine is sharing the phone line with a telephone, repeat the above steps and change from FAX ONLY to FAX/TEL This option will allow you to share the line with a phone only, not an answering machine. Once in FAX/TEL mode, the fax machine will still grab every incoming FAX call, and give a special ring (slightly different than a regular telephone ring) when it's a regular incoming phone call signaling you to answer the phone. I hope this helps with your problem. Best of luck! Greg
>first run fax test, press set up go to tools menu then select run fax test,all entries should be pass >then check your connections, do you have one line or number for your fax and phone?or a separate line or another number for fax and another number for phone? >let me assume you only have one number for fax and phone.. >check connections, this should be downstream connection, the fax machine using the black phone cord provided by hp should be connected directly to the phone jack using line 1 at the back of the fax and the answering machine or the telephone should be connected to ext 2 or line 2 at the back of the fax...there should be no other devices phone or answering machine connected directly to the phone jack. >next set rings to answer on the fax machine higher than the answering machine...if your rings to answer on answering machine is 4 rings, set the fax to 6 rings...if it is a voice call the answering machine will pick it up at 4 rings then if it detects that it it a fax tone then it will transfer the call to fax. >also check if auto answer is on in your fax >you can check auto answer and rings to answer by pressing set up or menu button on your machine look for it in basic fax settings or advance settings >also check if your voice prompt for your answering machine is not too short there should be like at least 5 seconds after cutting your message to allow the machine to transfer the call to the fax if it is a fax tone.
I believe that you can specify how many rings should occur before your Kodak 5500 Ai Printer automatically answers an incoming call (default = 4).
If you have a dedicated fax line, set the Rings to Answer to 1 or 2.
If you have a shared line for voice/modem and fax, set the Rings to answer to 3, 4, or 5. This setting only applies if Answering Machine Mode is set to OFF.
When the Answering Machine mode is disabled, Rings to Answer applies and your AiO printer answers the call. When your AiO printer detects a fax tone, it receives the fax. When a voice call is received (no fax tone), the call is ignored.
1 Press Menu to display the main menu.
2 Press scroll down until Fax Settings is displayed.
3 Press OK to display the Adjust Fax Settings menu.
4 Press scroll down until Rings to Answer is selected.
5 Press right or left arrow to change the number of rings.
Give it a try, Nana, but let Kodak know if you need additional help. They will be there for you.
the friendly Kodak guy
To fix this issue I would need some more information,
1. Is it a dedicated phone line Or sharing phone line?
2. If it is a sharing phone line then do you share it with an answering machine or a voice mail?
3.If it is an aswring machine or voicemail.. then how many rings has it set to answer?
The load factor of the fax is too high for your phone line. These fax machines are really designed to work on a dedicated phone line and not a voice shared a line. You can have this type of effect with many types of fax machines.