Question about Uniden TRU8885-2 Cordless Phone

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My new Uniden Phone/Answer machine is loading down my fax line

I have a shared voice/fax line. phone line goes into the fax machine which has a line output that goes to the phone. When I attach my new uniden phone the fax machine no longer works. The fax has a self test and indicates the line signal is degraded when attached to the uniden phone (like the phone is pulling down the voltage or something). My older phone does not have this problem, I hook it up the same and the fax works. Any ideas on how to fix it?

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Re: My new Uniden Phone/Answer machine is loading down my...

I have searched the user manual and can find no help on this matter, although there are help numbers listed and I'm sure they can advise, here is the link to the main page and there is a link to a pdf manual download if you don't already have one

However, it may be that you could use a T adaptor or socket doubler on the line jack and plug both in. good luck !

Posted on Jan 16, 2008

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There is excellent support here on basic fax setups. You have what is known as "Distinctive Ringing Service". There are pros and cons to the various setups. I assume you recognize the rings and answer only when the ring for the landline talk comes on. The fax will pick up the faxes, and the answering machine will pick up the voice.

Need model number of your fax - google that!

Service manual for your phone.
This link shows various configurations of setting up your phone/fax/answering machine or using an answering service.
Distinctive Ringing Service setup While it is not available everywhere, a distinctive ringing service can be purchased from most telephone companies. With this service, more than one phone number is assigned to the same phone line. Each phone number will ring differently. The main number will ring with a normal single ring and the additional number will ring with a distinctive ring pattern assigned by the phone company.
When a distinctive ringing service is used, set the Rings to Answer to 2 and then follow the steps below to set the distinctive ringing pattern:
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  2. Use the Right Arrow to scroll through the available settings. When the ring pattern assigned by the phone company displays (double or triple rings), press OK .

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This happens when the number of rings to answer of the provider voicemail is less than the number of rings to answer that the answer machine is set for. For example: if your provider voicemail rings to answer is set for 3 rings and the answer machine is set for 4 rings then the voicemail answers before the 4th ring, therefore the answer machine will never get a message. I would call the service provider's customer service number and request they increase the rings to answer above the number of rings to answer that the answer machine is set for. If you don't want voicemail to answer any calls(when your line is busy or when the answer machine is turned off) ask your service provider to disable voicemail.

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I have 1 phone line that is shared with my all-in-one fax, therefore, we are using the phone/fax in DRPD mode but I am unable to receive incoming faxes. The fax machine is a Samsung SCX-4521F.

I would get a line sharing device. That device will be able to establish wether the inbound call is a fax or voice call, and route it accordingly.

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"The stick" is a good brand....

All it does is recognize if an incoming call is a fax or a voice call. If fax it would go to a fax port on the stick. If voice, it comes out the voice port which you can call on.

The same rules apply to this line....if something is using it, the next call will get busy......But now you could have the phone company "Hunt" your line 1 to line 2 (fax/dsl) if line 1 is busy.......hence...2 incoming lines....

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You have the wrong adapter probably. Most common types are single line splitters and will not work like you want. They only split line one and 2 gets blocked out as they only have 2 copper connector on the plug centered to get line 1 only. If you want to use an adapter you will need a 2 line splitter like this one:
A simpler solution is to plug your fax into your phone. On top of your phone are multiple jacks labeled L1/L2, L2 only or L2/data. Plug your phone into the wall using the L1/L2 jack then plug your fax into the L2 jack and this will work fine and still allow you use of line 2 on your phone. If you don't want to hear the ring then set your fax machine to auto answer. Hope this helps you.

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