I want to scan a document but I am out of color

Are you receiving an error message? You need to solve that first. Sometimes the type of cartridge that is installed will determine what type of images can be printed, or scanned.

Use this step-by-step troubleshooting tool.

It may seem odd for the scanner prevent a scan in color that it was unable to print it. But, consider this...

1. It is designed to alert you of a problem.
2. The problem must be correct before it runs.
3. You are trying to run the scanner.
4. A problem exists.
5. It is a color printer.
6. It's out of color.
7. Thats a problem.

Is there a "Black and white" mode that will allow you to use the machine without color?