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This is usually an error indicating that one or both of the cartridges are not being recognised and is usually accompanied by a message on the computer screen saying which one. Try cleaning the copper strip on the front of the cartridge (in front of the label on the side) and if that doesnt work it needs to be replaced
Each cartridge having printing life, as long as cartridge health condition is good it won't gives any trouble. Subjected series printer having mono & colour cartridges,1. Remove both cartridge from the printer 2. Switch on & wait till message appears for insert the cartridges..3. Insert mono(Black) cartridge, close the door & wait till message appears on screen. If message appears same as cartridge error mean that mono cartridge is faulty replace it, if message appears like insert another cartridge, it's confirmed that colour cartridge faulty.. Replace it..
I have the same problem. Everything on the printer is working just fine. It'll do a test page just fine, so everything's working right. The %$^ thing just won't print. It makes noise like it's printing when you give it a print job, but it spits out blank pages.
HP 21 black and HP 22 tricolor cartridges are the cartridges compatible with HP DESKJET D1560.HP 27 and 28 won't work with your printer because they won't get recognized by the machine.It will only give you an error message like incompatible cartridges.
AS far as I know you cannot put a black cartridge in the place of a colour cartridge it has to be a colour one. Check your printer properties to see if you can set your printer to work in black only, if you can then set it to black but leave the empty colour cartridge in place. This works for my 1800. Give it a try.
some cartridges are charged up ( have a chip fitted to them )
If the chip is not charged to tell the printer it,s full of ink. this will cause the problem.
have you tried. unplugging the printer from the mains. then powering it back up.
also try using the printers own software to add new cartridges et,c.
you could also try re-installing the printers drivers/software if you have it,s instalation disk.
ITS NOT THE BLACK CARTRIDGE!!! Try changing the colour cartridge and see what happens. When a 9600 checks ink levels it does the black ink first, then the colour, if the colour is low it goes back and checks the black again but will constantly give an error message for the black cartridge. Sounds bizarre but try just the black cartridge in with no colour. print a test page in black only, if that does not print then it is a fault. Also make sure the driver is updated!!!
replace the colour cartridge aLSO AS IT NEEDS some specific colour to start this allignment and to complete but the colour is not getting printed so this error.
remove the cartridges from the printer.unplug the printer for some time.then again ON it and insert the cartridges and try .
sometimes it helps.