Question about Samsung Digimax S500 Digital Camera

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Big Problem with Samsung Digimax S500 PLEASE PLEASE PLEASE HELP!

I have had my Samsung Digimax S500 for about a year now going on Two! I got it when I had my daughter as a gift to be able to take pictures of her.. It has worked FINE for this long with the occasional drop.. lol I have a kid so it has been gotten ahold of a few times but never any problems with it! Well today I go to take pictures and when I take pictures outside the camera was white lines all through the pictures. I have tried diffirent settings.. Colors.. Zoomed in.. Zoomed out.. Diffirent picture sizes.. Diffirent modes.. But that I dont get is when I look through the screen at before taking a picture or video'n it looks perfectly fine.. But it has the white lines in the picture when I go to view it on the camera and computer... And I even took a few pictures inside the house and they have a few lines but not as bad as outside... I can send pictures if I am given a email so you can see the pictures and whats happening.. But its only when the picture is taken... When I look through the screen its fine.. just comes back with lines all throuh it! PLEASE PLEASE PLEASE HELP!

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  • Anonymous Jan 08, 2008

    Same :(
    Please help.....

  • astridvdewi Jan 08, 2008

    Same here... :(
    Please help.....

    First, all the picture become almost copletely white. Even when I use auto.
    But after a few days. It become just like shaysmom.

    It always looks perfectly normal in the screen, but when the picture is taken, the lines appear. In my case, the lines looks like a shaddy pattern all over the picture.

    The picture still can be view but it's annoying and decrease the quality.

    Please...please.... help...

  • Anonymous Mar 23, 2014

    White stripes across screen but when taken at night picture fine tried different settings nothing helps

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  • 24 Answers

First try to do the ff:
-try to power reset
(take off battery for 1-2 mins & put battery back)
-BP tried using fresh batteries
(try to replace battereis for your camera)

If you ahd tried those options, i suppose you camera needs service now, contact samsung back, do the ff:
-go to samsungcamerausa.com
-click on customer service
on the upper right portion of website
-provide product code and e-mail address
-provide all other necessary information
in registration process
-take note of service center address
-read all shipping reminders
-send camera to service center address provided

samsung service center will do the repair for you camera or if the problem is unrepairable, they will send you replacement camera, if its still udner warranty. tried this option and now my camera is working.

Posted on Jan 11, 2008

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Posted on Jan 02, 2017

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You can always download the manual from Samsungs Website. Here is the link:
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