when i start up my dell ins 6000 laptop the logo comes up but then-disk read error occurred-comes up and to press ctrl+alt+del to restart and i do and the same thing happes-how do i fix it
This sounds like the disk needs to be replaced. However, you could also try to use a bootdisk to scan the disk platter for defects. chkdsk c: /R /X will check the C drive for bad sectors and force the drive to dismount if neccesary. Once this is complete, try scandisk c: /AUTOFIX /SURFACE to automatically fix any file errors and scan the surface of the platter for defects. Scandisk should then mark these as bad. Get a bootdisk from www.bootdisk.com
Sounds like you need a new hard Drive you can try and go to your bios hitting del f2 or f6 depending on your computer it should say while your rebooting and check to see if your bios has a hdd check utility and run it that will tell you if your disk is faulty or not
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