Question about Computers & Internet

1 Answer

Hard drive Just installed new hard drive, formatted and put operating system on it. Windows does not recognize the full capacity of the hard drive. The partiotn was formatted with the ntfs.

Posted by on

  • MansonNails Jan 16, 2009

    I have basically the same problem. I just bought a brand new pc with a WD 500GB Hard Drive and since it had no operating system, I installed a newly bought copy of Windows 2000. For some reason it wouldn't even let me partition the drive (though it did ask if I wanted to) and straight from the beginning it was only showing the drive to be 130GBs. Help! I need the rest of my drive, soon :*(



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 193 Answers

Mabe u have many partitions and they were set hidden or unactive...go controlle panel..administartive tools, device managment or somthing like that..i the diagnostik tools take the 3rd option frome the second 1...u will find ur hidden partitions u can set it active and reboot evry thing wiill be ok.......but if u dont see them u can dowlaod any live cd like nothon ghost or any partition live cd and boot frome it u will find the solution thre sure

Posted on Feb 13, 2008


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Do Lenovo laptops kill non-Lenovo hard drives?

Yes, I had the same ...
To put things right I downloaded Linux Ubuntu (, burnt it to dvd and used the non-working hard drive as the only master drive, and installed Ubuntu as the operating system. Then I erased Ubuntu by installing Windows XP.

As you already have Windows working on your computer, why not create a 'virtualbox' and install the tech preview inside your current operating system? Search for for Oracle virtual box for Windows hosts (, download it and also download the guest box additions.

That just means if you have say, Windows 7 as your operating system, you create a virtualbox and install another operating system inside that virtualbox. You can run both operating systems at the same time.

If you don't fancy the idea of a virtualbox, you can use the inbuilt Windows disk partitioner to create another drive on your hard drive and install the tech preview there. Your computer will be 'dual boot' ... at start up you choose which operating system to use.

You can do the same using Linux - but be aware that Linux must go on as the SECOND operating system.

Your first port of call is to format those hard drives and put things right.

Dec 28, 2014 | Lenovo 3000 G530 Notebook

1 Answer

Operating system not found

No, you won't get the OS to automatically install on the new drive. The OS is not stored in the BIOS chip (or a similar permanent location inside the computer). You will need an OS install disc (not an upgrade disc). Windows Vista Home Premium or Basic was the original OS on most of the Acer Aspire 4530 series. Acer appears to have drivers for the system for XP through Windows 7 to get the hardware to work. You will need to have these most of these ready before you install your OS. Put them on a flash drive or optical disc using another computer.

This computer may work with Unix as well. However, driver issues may be a factor. You can try most versions of Unix from a CD (LiveCD) to test it out.

When you get a new hard drive, install it into the laptop. Then put the OS disk in the optical drive bay. Boot to the optical drive. Follow the directions for formatting the hard drive and installing the OS. (Of course you will need a drive that doesn't have a higher capacity than the BIOS supports.) The motherboard needs to recognize the drive.

If you find a member of a Windows User Group, they may have Windows install discs available. The license number on the label of your computer will probably work as your license key. (The key for a computer like this is locked to the CPU and motherboard; unless someone upgraded the OS to Windows 7 or downgraded to XP, this should be the key you need.) Use the information on the label to obtain the correct version of Vista (the Basic install disc may not work for installing Home Premium). You also need to match the 32-bit or 64-bit install disc (and the service pack you need).

I hope this helps.

Cindy Wells
(An Acer recovery disc wouldn't help you. Most of those are completely locked to the original hardware (including hard drive) and look for the recovery partition that was on that hard drive.)

Dec 05, 2012 | Computers & Internet

1 Answer

USB flash

What format is the drive

In the Microsoft Windows operating system, you can copy and paste 5 GB files as long as you have enough disk drive space. The disk drive to which you're pasting the file must be formatted using the New Technology File System (NTFS), which supports the copying and pasting of very large files.

Purchase a large capacity USB external hard disk drive from a reputable vendor. Make sure that the hard disk drive is at least 100 GB. Connect the external hard disk drive to a spare USB port in your computer. Wait for the Windows operating system to recognize the hard disk drive. Double-click on the "Computer" icon on the Windows Desktop, after which a window will appear listing all of your disk drives. Establish the letter of the new hard disk drive you have just installed. For the purpose of this article, the drive letter is assumed to be "E." Right-click on drive "E," click on "Format," change the file system to "NTFS," then click on the "Start" button. Wait for the process to complete. Click on the 5 GB+ file to select it, then press "Ctrl" + "C" on your keyboard to copy the file to the Windows Clipboard. Click on the "Computer" icon on the Windows Desktop, then double-click on the "E" drive. This will open the root folder of the hard disk drive in the same window. Press "Ctrl" + "V" on your keyboard to paste the 5 GB+ file from the Windows Clipboard to the new hard disk drive. Wait for the process to complete, which will take several minutes.
File transfer software When e-mailing or archiving huge files, it sometimes helps to cut them into smaller pieces. Fast File Saw & Joiner does exactly that, and puts the pieces back together, too.

Nov 26, 2012 | Kingston Digital DataTraveler 4000 8 GB...

1 Answer

Acer Aspire 5002WLMi Laptop won't recognize full 320 Gigabytes of new PATA hard drive. It's always been running a 80 Gigabyte 4200 RPM but that drive is old...a 2005 HD. New WD320 only reads 137...

The BIOS in the ACER determines the maximum size of the hard drive it can support.
Check the laptop's specification to see the max size you can install in this model laptop.
It appears that the max size your laptop can support is 140 Gb (unformatted). 137Gb formatted.

I suggest you install a hard drive up to 140 Gb capacity in your laptop and place the 320 Gb hard drive in an USB hard drive adapter case and when you attach this hard drive to the USB port in your ACER laptop then you will be able to get the full 320 Gb capacity after you delete the partition and create a 320 Gb partition and format the hard drive.

Nov 02, 2011 | Acer Aspire 5002WLMi Notebook

1 Answer

Seagate's DiscWizard, Extended Capacity Manager didn't recognize a hard disc with MBR partition style larger than 2TB when trying to maximize the capacity of the 3TB Seagate ST32000641AS drive...

Seagate Extended Capacity Manager

Seagate Extended Capacity Manager lets your operating system support large size discs with MBR partition style, so then you are able to use the space beyond 2 TB: this free space will be recognized as a separate disc, and will be accessible by your operating systems and applications as if it was a regular physical hard disc.

Seagate Extended Capacity Manager wizard will display all hard discs larger than 2 TB (unallocated or with MBR partition style). You can see, which disc space is recognized and allocated by Windows - this space is called Native Capacity in the wizard.

The space beyond 2 TB is displayed as Extended Capacity Zone. You can enable Extended Capacity Discs, and once it is done, this space will be visible by the operating system and ready for disc management operations.

Click Allocate space to see the possible disc space allocation in the next step.

After clicking Apply changes now button, the Extended Capacity Discs will be emulated on your physical disc. In case your physical disc is larger than 4 TB and the host operating system does not support a GPT partition layout, there will be several Extended Capacity Discs.

Note these Extended Capacity Discs are not bootable, and most properties will be the same as a physical disc's.

After allocating the space, you may temporary switch off Extended Capacity Discs by clicking the corresponding option. This will make Extended Capacity Discs invisible for Windows Disc Management tools, though the disc space will remain allocated.

To disable Extended Capacity Discs, click Remove partitions from Extended Capacity Zone and then click Apply changes now button in the next step: these discs will be removed from your system, and as a result - the disc space beyond 2 TB will become inaccessible

Sep 15, 2011 | Seagate Technology Barracuda Xt...

1 Answer

My 250 gb hard drive is only showing capacity of 127gb

Firstly install SP3 if that doesnt work you need to update your bios to get large disk support. If you dont want to perform any of these fixes you could simply split the drive into 2 or more partitions to access the full 250gb. Goto Control Panel/Computer Management/Disk Management you will see in there the missing gb's of your drive. Simply right click it format it and give it a drive letter.......Cheers from Scott

Apr 18, 2010 | Microsoft Windows XP Professional SP2

1 Answer

I Cannot install Microsoft windows 98 operating system on my PC

that should run xp just fine but if you still want to go to windows 98 you should know all the software out there isent supported by windows 98 anymore so its going to cause you more problems then you would like but if you STILL want to do it

you need a floppy disk and it needs to be formated to a win98 boot disk make sure theres oakcdrom.dll in those files on the floppy disk put it in and reboot to dos from there go to the cd rom drive  normaly you would type     cd D:\setup.exe     that will start the install as long as you have the cd in GOOD LUCK

Mar 29, 2009 | Computers & Internet

1 Answer

I have a new hard drive and no operating system for my laptop

well you donot need special programs you can use the same operating system to format, partition and load your operating system, after you connect your harddrive to your board go to setup Bios and look for the hardware that installed on your chip and you will see if your hardrive is recognized, After that load your operating system cd on your dvd rom and let the pc boot to that dvd drive, here the you will start loading the operating system, so you have to format, partition and then install windows, Try windows vista will make it easy for you.
Best Regards

I’m happy to help further over the phone at

Feb 28, 2009 | Dell Latitude D600 Notebook

1 Answer

Hard drive reported at zero bytes

see after teh utility named Partition Magic, It will solve these typoe of errors. Another cheap option is to try to format it with a vintage computes BIOS, HDD Formattion option, Not available in newer BIOS.
Tyr aldo Fdisk /mbr in the DOS PROMPT , booting with D.O.S. Ver. 6.0 Anyone remember this Operating system?
And the last option is to format the drive undel LINUX and thern get it back to Windows XP.

Jan 01, 2009 | Seagate Computers & Internet

1 Answer

New HDD Install Prob

Basic Troubleshooting Tips after Installing a New Hard DriveBased on Seagate IDE hard drives.

If you have installed your drive and it does not function properly, perform the following basic checks:

Additional Troubleshooting Tips

If you have performed the preceding basic checks but the problem persists, follow these guidelines for troubleshooting specific cases: 
After you install your new drive, your computer will not boot, and no error message appears on the screen.
The screen remains blank when you power up the system. 
The system does not recognize the drive. 
The dealer partitioned and formatted the drive for you in the store, but the drive does not respond when you install it. 
The system hangs in FDISK or fails to create or save the partition record. 
The system error message, "Drive not Ready," appears. 
The FDISK error message, "No Fixed Disk Present," appears. 
The drive does not format to full capacity. 
The DOS message "Disk Boot Failure," "Non-System Disk" or "No ROM Basic - SYSTEM HALTED" appears. 
The system error message, "HDD controller failure" appears. 
After you install your new drive, your computer will not boot, and no error message appears on the screen.

Check your computer manual or BIOS manufacturer to determine whether your BIOS supports drives that have more than 4,092 cylinders. If your system has this limitation, use the following procedure to configure your computer:

Turn off your computer, open the case, and remove your new drive.

CAUTION: To avoid electrostatic discharge damage to your computer or hard drive, make sure you are well grounded before touching the drive, cable, connector or jumpers.

Move the jumper on the alternate-capacity jumper, as shown in Figure 6. This causes the drive to appear to your BIOS as having a 2.1-Gbyte capacity (4,092 cylinders, 16 heads, 63 sectors per track). You may need third-party partitioning software, such as Disk Manager, to achieve full capacity of the drive. 
Remount your drive in the computer and replace the computer cover. 
Insert a bootable system diskette into drive A and turn on the computer. It should boot from drive A and automatically detect the new drive as a 2.1 -Gbyte drive. 
Insert your DiscWizard diskette into drive A and type A:XDM. Then press ENTER. This runs the Disk Manager program. 
Follow the Disk Manager instructions to install the dynamic drive overlay and to partition and format your new drive to its full capacity. 
After Disk Manager is done, reboot your system. You should see the Disk Manager banner and be able to access the full capacity of your new drive. 

The screen remains blank when you power up the system. 
If the steps listed above do not remedy this problem, try the following: 
Make sure the monitor is plugged in and turned on. 
Check all cards. 
Make sure the video card is seated in its slot and secured with mounting screws. 
Turn off the computer and remove the drive host adapter. If the screen turns on after you reboot, the host adapter may be incompatible or defective. If so, see your dealer. 

The system does not recognize the drive. 
Check all cables. 
Make sure the power supply is adequate for system needs. 
Reboot the computer and listen to make sure the drive motor starts up. If the drive is very quiet, it may be difficult to hear its discs reach operating speed. If the drive motor does not start up, recheck all drive cables. 
Verify that for each drive, a drive-type is listed in the system setup program. 
Try rebooting your computer by pressing the CTRL, ALT and DELETE keys simultaneously. If the drive is recognized after you reboot the system, the computer BIOS test may be completing before the drive is ready. 
One solution is to slow the processor speed during startup. If your computer has a turbo switch, set it to slow speed before turning the computer on. If there is no turbo switch, you may be able to use keyboard commands; see your computer manual for details. After the computer is up and running, return the processor to the fast speed. 
Another solution is to warm-boot your computer after every power-on. 
Check for I/O address conflicts. To isolate the conflict, verify that the drive and host adapter are compatible with your computer. Turn off the computer and remove all the peripheral adapter cards except for the video card and host adapter. If the computer recognizes the drive when you reboot the computer, turn off the computer. Reinstall the other peripheral cards, one at a time, until the conflict reoccurs. After you have isolated the source of the address conflict, you can resolve the conflict by changing the 1/0 address of the peripheral that appears to cause the conflict. 
If Disk Manager has installed the DDO on your hard drive and you have booted directly from a diskette, the information in the boot record for the drive may not have been loaded. Make sure there is no diskette in drive A and reboot. If you want to boot from the diskette, follow the "Booting with a Diskette" instructions under "Advanced Disk Manager Options" on page 20. 

The dealer partitioned and formatted the drive for you in the store, but the drive does not respond when you install it. 
Reboot the computer and make sure the drive spins up. 
Check all cables. 
Make sure the power supply is adequate for system needs. 
Make sure the DOS or Windows version the dealer used to partition and format the drive is the same version you have installed in your computer. If it isn't, see your dealer. 
Verify the drive-type values in the system setup program. You must install the drive using the same drive-type values your dealer used to partition the drive. 
Check for 1/0 address conflicts between peripheral cards. 
Check for viruses. 

The system hangs in FDISK or fails to create or save the partition record. 
Check all cables. 
Your setup system diskette may be corrupted. Try using a backup diskette. 
Make the partitions smaller. 
Change the interrupt jumper setting on the host adapter. 
Some BIOS have a Track 0 protection feature that protects Track 0 from viruses. This may cause FDISK to hang the system. You must disable this feature in the system setup program before you can use FDISK. See your computer reference guide for assistance. Be sure to re-enable this important feature when FDISK is done. 

The system error message, "Drive not Ready," appears. 
Check all cable connections. Make sure pin 1 of the drive is connected to pin 1 of the hard-disc controller or host adapter. 
Make sure the power supply is adequate for system needs. 
Reboot the computer and make sure the drive spins up. 

The FDISK error message, "No Fixed Disk Present," appears. 
Make sure the power supply is adequate for system needs. 
Verify the drive-type values in the system setup program. 
Check for 1/0 address conflicts. 

The drive does not format to full capacity. 
Verify the drive-type values in the system setup program. One of the following problems may have occurred: 
The values may be set with an incorrect translation characteristic. 
You may have entered a parameter value that exceeds the physical capacity of the drive. 
You entered a translation characteristic that does not take full advantage of the drive's capacity. 
The drive's physical specifications exceed the translation limits imposed by the BIOS.

CAUTION: If you change the drive-type values in the system setup program, you must partition and format the drive again. This erases data on the drive. 

If you have partitioned the drive into individual logical drives, you may need to make the partitions smaller to access the full drive capacity. 
If your computer supports LBA mode, you may need to enable LBA mode in the system setup program to access the full capacity of the drive. Refer to your computer's reference guide to find out how to enable LBA. 
Your computer may not support drives that have more than 4,092 cylinders. Follow the instructions on page 25 for After you install your new drive, your computer will not boot, and no error message appears on the screen. 

The DOS message "Disk Boot Failure," "Non-System Disk" or "No ROM Basic - SYSTEM HALTED" appears. 
Reinstall the DOS system files using the DOS SYS utility. 
Check all cables. 
Use FDISK to verify that the primary partition is active. 
Check for viruses. 

The system error message, "HDD controller failure" appears. 
Confirm the jumper settings on the drive. 
Verify the drive-type settings in the system setup program.
If a problem persists, please search for a solution or post a question in our tech support forum in our Help Desk.

Oct 19, 2008 | Computers & Internet

Not finding what you are looking for?

Open Questions:

Computers & Internet Logo

Related Topics:

161 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts


Level 3 Expert

13434 Answers


Level 3 Expert

85206 Answers

Brad Brown

Level 3 Expert

18110 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides