Question about Palm Treo 650 Handheld

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Palm Treo 650

Hello:

My boss just came to me with this problem. When he is trying to access his emails from his Treo, you click the messages icon and it opens the messages and it waits about 5 seconds then turns the phone completely off. I have tried a hard reset, whipping everything off of his phone and re-loading everything back on there. After this, it is still shutting off when trying to access the messages. Please help!

The loyal employee!

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The phone has a flie on it that the phone dont agree with. you can get a virus on your smart phone.

Posted on Jan 09, 2008

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6ya6ya
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Hello, hope it helps (from http://www.chaddickerson.com/blog/2006/05/19/what-to-do-when-sending-an-sms-makes-your-treo-650-reboot/)

The application that causes the reboot varies, but it’s always the same error related to the message store. Here’s how you fix it (and beware — this deletes all the text messages on your device!):
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