Question about HP Photosmart C3180 All-In-One InkJet Printer

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Printer keeps reinstalling


my printer keeps reinstalling everytime i reconnect the usb cable to my laptop. is this windows vista issue or hp photosmart printer issue?

i would really appreciate your help on this matter. i've been looking for answer, so far i have no luck.


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Re: printer keeps reinstalling

    1. go to Start
    2. In Search type services.msc
    3. Brings up list
    4. Go to HP Cue Device Discovery Service
    5. Right click
    6. Go to Properties
    7. Hit Stop
    8. In Service Status click Disable
    9. Ok
    10. Restart computer

Posted on Apr 11, 2008

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Re: printer keeps reinstalling

Hi Elvin,

This issue is with the Computer, if the software is not installed completely the computer recognises the printer each time you unplug and replug the USB cable.

However, please follow the below given instructions to resolve the issue.

Refresh the USB Composite Devices:

1. Right-click Computer which is on your computer desktop, and then click Properties.
2. Select the Device Manager button which is on the left pane of the window.
3. Click the Plus (+) sign next to Universal Serial Bus Controllers.
4. Click the USB Composite Device entry to highlight it, and then click Action and then click Uninstall. If a screen appears to confirm the deletion, confirm the deletion.
5. Disconnect the USB cable to the all-in-one, wait a couple seconds, and then reconnect the cable. This should restart Windows device detection (Plug and Play).
6. A New Hardware found screen may appear, click Next through all of the screens that appear for the Wizard to install the USB Composite Device. Click Finish once the wizard completes.

This should resolve the issue, if the issue still persists follow the below given instructions to resolve the issue.

Delete the printer and insert the All-i n-one software CD into the CD-ROM Drive of your computer.
Then it will prompt to Install More software, Add a Device or Cancel.
Please click on Add a Device and follow onscreen instructions to resolve the issue.

Even if the issue is unresolved, then try these workaround.

NOTE: These steps can be performed only when logged on to the computer as administrator (for your convenience I have listed the steps to log in as administrator in later part of this mail).

1. Right-click Start, and then click Open all users.
2. Double-click the Programs folder.
3. Double-click the Startup folder to open its contents.
4. Click the all-in-one entry and hold the mouse button down.
5. While holding down the mouse button, drag the HP icon out of the Startup folder and onto an open portion of the Windows desktop.
6. Release the mouse button to "drop" the icon onto the desktop.

After the all-in-one software is prevented from starting, it must be started manually by double-clicking the HP icon on the Windows desktop.

Next, disable HP Digital Imaging Monitor and other HP all-in-one software related files in the start up folder using MS-Config utility.

To do so, follow these steps:

1. Click Start and select Run.
2. Type MSCONFIG and press Enter.
3. Click the Startup tab.
4. Clear all the checkboxes beside HP Digital Imaging Monitor and all other HP all-in-one software related files.
5. Click OK.
6. Restart the system.
This should resolve the issue.


Posted on Jan 10, 2008

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Re: printer keeps reinstalling

If your HP USB printer keeps trying to reinstall itself, then here's the solution:

I have a Windoze XP machine with an HP PhotoSmart C4280. Everytime the printer is switched off and on again, Plug and Pray decides that this is a new USB device and wants to reinstall it. I have noted that many other people have the same problem with different HP printers and also with Vista. There does not appear to be a solution posted anywhere, and HP Support are clueless. So ... after some head scratching, I've managed to fix it, and here's what you need to do:

1. Go to Control Panel > Printers and Faxes and delete the printer.
2. Right-click on My Computer and select Properties > Hardware tab > Device Manager.
3. Right-click on Universal Serial Controllers and uninstall DOT4USB (or similar).
4. Switch off the printer and disconnect the USB cable. Then reboot.
5. Insert the HP Printer CD.
6. Select Uninstall Devices from the menu. Uninstall everything shown in the menu and reboot.
7. With printer still switched off and disconnected, start the installation from the HP Printer CD. Note: there should be no option to Uninstall in the menu.
8. Select Easy install, and wait ... and wait ... and wait .... for HP's bloatware to load.
9. When complete, print a test document.
10. Switch off the printer. You should see a message that the printer is disconnected.
11. After a short period, switch the printer back on, and there will be a message that the printer is ready.

Hope this helps some of you with this annoying problem.

By the way, you can also use the HP PhotoSmart C4280 with Ubuntu Linux. either directly or over the network.

Posted on Feb 20, 2009

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excuse my bad english

victores from cuba

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