plug it into your computer and through itunes on your original computer you will be able to reset it. If it is not the original computer that you are using you will be able to reset it but will probably lose the information on it.
went to apple store recently & had tech restore my 8GB i-pod touch restore (completely froze...
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went to apple store recently & had tech restore my 8GB i-pod touch restore (completely froze up and I couldnt get it to restore?). Now when I plug it into my computer (my computer and I-tunes) doesnt recognize that its even plugged in. Cant be the usb cable or the port because when I plug in my kids i-touches they work fine. I can still use it through wi-fi for the internet etc but no music or files on it? HELP!!!!