I have some corrupted songs on my Sansa and when i plug it in, Windows does not show that the songs exist on my player. But when i turn it on they are still there, they just take up space. Is there anyway way to just clear my whole library and start over?
After some playing around with the thing I ended up not having to completely wipe it out. I just had to get the newest firmware from the Sandisk website. So I'd try that #1.
In addition, I've figured out how to get "format" to show up.
1.On your Sansa go to 'settings' from the main menu
2.Change the 'USB Mode' to 'MSC' [This was why 'format' wouldn't show up on mine, or so we think]
3.Open "My Computer"
4.Right click "Sansa e250" and select "format..."
5.Check "quick format" and run
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When you plug the device into your computer just look at it with the file manager. If you can't see the media files, make certain you have selected in windows "show all files". You need to see the hidden files, including operating files. Be very careful only to delete files that you think are the corrupted media files.
If you are on windows 7 you can look at my blog site which will explain how you can select the options to view all files.
It's under the section about windows media player art problems.
Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
e200\...\MUSIC folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).
If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.
Delete all the songs on your device and transfer them back..You could have a corruption in your databasse... To delete songs from your device follow the steps below You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there. Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete. To
format it..on your device..go under..menu, setting and there should be
a format option option there..let me know if that doenst work for you... Hope this helps
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there. Either under sync pane in windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete. Hope this helps If you still not able to delete it let me know so I can have you try something else... P.S.Please rate accordingly... Thank You Computerrep
Getting a "Bad Track" message on the E250 may be an indication of memory corruption, music file corruption, or outdated subscription/license info.
One solution would be to format your player in Windows Media Player (version 10 or 11):
1. Make sure your player is in MTP mode by navigating the menu as follows:
Menu > Settings > USB Mode
You would get a choice of "MTP" or "MSC". Please select "MTP". If your player is an "E250 Rhapsody series" player, select "Plays for Sure".
2. Plug your player to your PC and run Windows Media Player. Click on the "Sync" tab and make sure the E250 is listed. Look for the "Format" button (it would look like a "pencil" on Windows Media Player 10) and click on it. Follow the on-screen prompt.
3. Re-load your songs by either copying/pasting your songs to the player or by using Windows Media Player's "Synchronization" feature.
You could also format the player while in "MSC" or "Rhapsody" mode by browsing the player in Explorer, right-clicking the drive letter corresponding to the player, then select "Format". Follow the on-screen prompts
Another solution would be to update the firmware of your player by downloading the Sansa Firmware Updater using this link from the SanDisk website (instructions are found on this site as well):
For standard E250 or E250R "Rhapsody Series":
Make sure your player is set to MSC mode, or "Rhapsody" Mode
The type of music file might also be the cause. If your music files are licensed, purchased or acquired via subscription, you may want to contact the provider for more info on how to re-download the music files.
I hope this helps. There are other procedures available but these might actually make your player work normally again.
Hoping for the best :)