Question about Dell INSPIRON 6000 CENTRINO 1.7GHZ,512mb,40GB,DVDRW,XP (086216118098) PC Notebook

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Dell Inspiron 6000 monitor display problem

Attempted to boot up OS on Dell Inspiron 6000 - Windows XP splash screen displays on laptop monitor, but then goes to black screen. OS completely loads (I can hear Windows startup sound, etc.). If hook up external monitor, can see and access everything.
Attemped to boot up to last known good whatever - same problem
Attempted to boot up OS in Safe mode, then can see everything on laptop monitor.
Attempted to perform system restore - won't restore to previous dates
Viewed Device Manager - no bangs or question marks
Looked at video driver and monitor settings - they haven't been altered, so cannot roll back to previous driver (Adapter = ATI Mobility Radeon X300, Monitor = "default monitor")
When displayed on external monitor, hit FN+F8 on laptop, which is for CRT/LCD - nothing displays on laptop
Checked the switch that disables the display when the laptop is closed - nothing looks to be awry
Screen resolution is set to what it has always been set

I don't understand how it could be a hardware or driver problem if I am able to see everything when booted in safe mode. Reinstalling windows does not seem reasonable to me since I am using that installation of windows right now to post my question (via the external monitor, of course).

Please help if you can!!
Thank you!

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  • 4 more comments 
  • Semsi Jan 04, 2008

    Thank you for the advice. I uninstalled the driver, rebooted, and was able to see the display on the laptop monitor. Then, I downloaded the appropriate video driver from, installed it, and rebooted. I'm back to the same display problem. The only way I can get the display to work is if I hook up to an external monitor, uninstall the driver, and reboot. Once I get the laptop to display, if I reboot, I run into the same problem again. So basically, each time I reboot, I have to hook up to an external monitor, uninstall the video driver, and reboot. Do you think that reinstalling the OS would work, or is there some files I can replace (in addition to the driver) that may resolve the problem?

    Thank you!

  • simmusekhon Dec 03, 2008

    ya i have same problem...monitor display problem.......
    plz give me the solution.......

  • Anonymous Dec 08, 2008

    Same here... Only when you install a extra monitor on the external vga connector seems everythng ok... only you can not switch to the flat panel...

    I Upgraded the drivers to generic drivers .. no help
    Down graded the drivers .. no help
    But i fount no "driver" for the dell flatpanel;.. installed a generic monitor driver... no help

    The ATI driver said "No panel connected" go figure

    All help welcome :)

  • ishh Dec 16, 2008

    my dell inspiron has the same trouble but i cant even get it to start in safe mode, as in i cannot see the display at all
    can someone help me please? 

  • PGoedemans Jan 16, 2009

    Yep, got the same problem...

    Uninstall driver got a image on the flat screen, install current or other driver .. no luck... Search some furter ... look like the inf or the flat panel is corrupted. Will look some furter... try to find the flatpanel inf/driver and get it in no_dcc mode... maybe i got lucky... Will not format the system... yet :P


    P. Goedemans

    free-lance It'er

  • klampasona Jan 22, 2009

    i have the same problem i was on my insiron 6000 and the screen went black i restarted my computer it was fine for a minute then went black again system restore didnt work i even reinstalled xp didnt work then i upgraded to vista still a black screen if i hold a light to the screen i can see the desktop



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Well it is most likely a issue with the Video driver as you are able to boot to the safe mode.I would suggest going back to the safe mode and deleting the present driver for the video from the device manager.before you restart the system just download the latest version from the so that you can reinstall it.Also check in the graphic properties which screen is set to be the defuat.Incase still not working i would suggest reinstalling the operating system before replacing any hardware.

Posted on Jan 03, 2008

  • Anuj Sharma
    Anuj Sharma Jan 04, 2008

    I would say reinstall the windows as there could not be any specific file apart from the video driver which you are already reinstalling



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